Flowers to Go

On August of My father [redacted] purchased pieces of furnitureLeather couchLeather reclinerAnd a leather sofa The sofa and the recliner both were electric due to diabetic neuropathyWhen my father went in to purchase The amount was roughly These items had to be orderedWhich was fineNo problem with ordering them When he was told the amountHe offered to pay the balance in full [redacted] The salesperson at Lazy Boy told himYou don't have to do thatWe offer a months SAME AS CASH financing WellIt sounded good to himSo he took advantage of that without having to just down up front which he agreed to do WellWeeks later they arrive with the pieces of furniture One piece was torn when it was brought inWhich was the sofaAnother piece wasn't working properlySo they just left it on truck Delivery guys were greatNo oromblem at all They made good what needed to be replaced PROBLEM? Furniture was paid off in

2nd time we have filed a complaint When we filed the first one, we were told they would replace the cushion We are STILL waiting They lie Forwarded Message From: Social Support < [redacted] @la-z-boy.com> To: [redacted] ' < [redacted] @yahoo.com> Cc: Social Support < [redacted] @la-z-boy.com> Sent: Saturday, May 5, 2018, 4:58:PM CDT Subject: RE: RE: La-Z-Boy Social Media - CMXXXXXX Hi ***, We appreciate your patience as we have reviewed your concernsWe have worked with the store and they will be ordering you a replacement middle back that you should be able to simply change out with the other middle back Please do keep in mind, the padding inside these backs do require maintenance to maintain their effectivenessJust like one may "fluff" a pillow, the backs on these units require regulation as well to increase the longevity of the unit and work out any compression that may occur if not properly maintained The replacement up

On August of My father*** purchased pieces of furnitureLeather couchLeather reclinerAnd a leather sofa The sofa and the recliner both were electric due to diabetic neuropathyWhen my father went in to purchase The amount was roughly These items had to be orderedWhich was fineNo problem with ordering them When he was told the amountHe offered to pay the balance in full *** The salesperson at Lazy Boy told himYou don't have to do thatWe offer a months SAME AS CASH financing WellIt sounded good to himSo he took advantage of that without having to just down up front which he agreed to do WellWeeks later they arrive with the pieces of furniture One piece was torn when it was brought inWhich was the sofaAnother piece wasn't working properlySo they just left it on truck Delivery guys were greatNo oromblem at all They made good what needed to be replaced PROBLEM? Furniture was paid off in

2nd time we have filed a complaint When we filed the first one, we were told they would replace the cushion We are STILL waiting They lie
Forwarded Message
From: Social Support
To: *** ***'
Cc: Social Support
Sent: Saturday, May 5, 2018, 4:58:PM CDT
Subject: RE: RE: La-Z-Boy Social Media - CMXXXXXX
Hi ***,
We appreciate your patience as we have reviewed your concernsWe have worked with the store and they will be ordering you a replacement middle back that you should be able to simply change out with the other middle back
Please do keep in mind, the padding inside these backs do require maintenance to maintain their effectivenessJust like one may "fluff" a pillow, the backs on these units require regulation as well to increase the longevity of the unit and work out any compression that may occur if not properly maintained
The replacement up

In April sofa and chairs were deliveredThey all had dirty fingerprints all over them and a poorly made arm on sofa
Still trying to get resolved
We ordered a sofa and two chairs in early FebruaryThey came early AprilThey were delivered dirty and not wrapped and was put together poorly one one side of the sofaThey have hand prints, dirt and a broken leg on themMy local LZB was calledThey sent someone out to clean the fabric...it left yellow spotsThey ordered the repair parts in beginning of April after the cleaning debacleTold me it would be two weeksThey're coming today...two months later to pick them up for repairThis has been the worse experience everI bought from LZB because I had been happy in the pastNo more and I will tell others not to buy from youI've paid for something that was delivered incorrectly and now I'm out of a sofa and two chairs for God knows how longThese items were not inexpensive and I paid for fabric warrantyI told the servi

The sofa & two recliners delivered from La-Z-Boy had multiple flaws & were of a substantially inferior quality than portrayed on the showroom floor
Contract # XXXXX Date: 08/09/Sold by: EEBPurchase: Sofa-style#XXXXXX $799.98,
Pillows-$56.00, Recliners-style#XXXXXX $1289.00each, Ultra Shield Fabric Protection Sofa-$& chairs $ Total $
Deposit Credit Card $
Balance GE Fin$
Delivery Date: 10/ Upon delivery of our furniture we immediately noticed problems with the fabric (fraying, loose fabric, pulling)*, construction (you could see light & get your hand easily between both sides of the arms & back/seat of recliner A)*, the padding/cushioning (all sofa cushions seemed to have different levels of firmness), & the recliners A & B were definitely not as full or firm as the ones that convinced us to purchaseThe Hoover store gave me the number to the repair centerWe inspected each piece more carefully, documented with photos several

My Complaint is with La-Z-Boy @ Birmingham,ALNot satisfied with product because of many defects/flawsTried to solve with store for months
I, *** *** purchased a sofa and loveseat from La-Z-Boy furniture store in Birmingham, AL (*** location) on 6/15/My daughter, sister, and I spent over hours in the store sitting on the sofa's that felt comfortable to meI chose this particular model of sofa and loveseat, but didn't like the color of the materialMy salesman, *** *** suggested that I look at different material available for this modelI paid $upfront for the down payment through ***The total cost was $3,036.63.The remaining balwas financed through ***This was considered a special order because of the material, and would take 4-weeks for it to be deliveredThat was ok because I had to have surgery on 6-23-17, but because of further complications, was admitted into the hospital on 7-17-17, and had to stay for day