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Flowright Plumbing & Drain

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Flowright Plumbing & Drain Reviews (3)

This company is a complete scamI currently have a home owner's warranty with American Home Shield and wanted a plumber to come out to check on some minor issues we were havingAn agent with AHS told me I would receive a call from Flowright Plumbing and the issue would be looked atThe call from Flowright never came and the minor issue became bigger forcing me to call an emergency plumber and pay out of pocketThe next week we received a bill from AHS for a service call from FlowrightThe service that was never performed and a call that was never made prompted me to call the company and I spoke with the rudest, ignorant person who claimed to be the ownerHe never listened to why ?I called or suggestions I made that would prove to AHS that the call never came and the service was not performedI asked for verification of the number he supposedly called to make an appointment but he proved a wrong phone number, I asked him to provide the date the plumber came out and he could not do that eitherHe then proceeded to yell "I'm not the federal government I don't keep all my records" and then hung upUpon reading yelp reviews it appears AHS gives this particular company a lot of business and customers with the same experience of AHS scheduling Flowright for a service call, flowright not showing up or showing up to claim the serivice isnt covered by the warranty and then charging $service feeThis is insurance fraud and it must be looked into

Flowright Plumbing was recommended by American Home Shield. I had work done due to my hot water heater rupturing which they replaced. At the advice of the technician, I had additional work done exceeding $700. A couple of years later in the middle of selling a home under contract, the inspector found several flaws which he noted were problems dealing with the water heater. I immediately contacted the owner Matt and offered to send him the inspectors reports, which he declined and stated he preferred to come out himself to view. He has failed to show for multiple scheduled appointment times he has set himself.

This company is a complete scam. I currently have a home owner's warranty with American Home Shield and wanted a plumber to come out to check on some minor issues we were having. An agent with AHS told me I would receive a call from Flowright Plumbing and the issue would be looked at.
The call from Flowright never came and the minor issue became bigger forcing me to call an emergency plumber and pay out of pocket. The next week we received a bill from AHS for a service call from Flowright. The service that was never performed and a call that was never made prompted me to call the company and I spoke with the rudest, ignorant person who claimed to be the owner. He never listened to why ?I called or suggestions I made that would prove to AHS that the call never came and the service was not performed. I asked for verification of the number he supposedly called to make an appointment but he proved a wrong phone number, I asked him to provide the date the plumber came out and he could not do that either. He then proceeded to yell "I'm not the federal government I don't keep all my records" and then hung up.
Upon reading yelp reviews it appears AHS gives this particular company a lot of business and customers with the same experience of AHS scheduling Flowright for a service call, flowright not showing up or showing up to claim the serivice isnt covered by the warranty and then charging $75 service fee.
This is insurance fraud and it must be looked into.

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Address: 201 Massachusetts Avenue NE, Washington, District of Columbia, United States, 20002

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