Floyd V. Robertson

Mr [redacted] was appointed by [redacted] to replace my existing water heaterHe sent to my home one of his workers to do an estimateI was presented with a total cost of the installation without specific details of what need to be doneI requested a receipt for the items purchased in my name and the cost of installation at that that time was $249, but for over three weeks he kept sending me incomplete invoice on which he kept changing and adding on different thingsThe final copy did not match our original agreement, so I contacted Mr [redacted] requesting him to honor what is on the contractHe was rude, unprofessional, and told me not to call him again before he hung up the phoneI lost money dealing with this dishonest, impolite person who manipulates things to get his way

I have used Floyd Robertson plumbing on several projects, and I have found them to be prompt, competent, and the charges have always been fair. In one instance where a minor problem wasn't totally addressed by one of Floyd's employees, he immediately sent a plumber to complete the work to my satisfaction, free of charge. I have recommended Floyd to several friends.

We dealt with Floyd Robertson through a [redacted] water heater purchase. They were great. They sent someone right out and the heater was installed quickly, with no problems. The office staff was very helpful and the plumber was a very nice guy. They are a real find!

Mr. [redacted] was appointed by [redacted] to replace my existing water heater. He sent to my home one of his workers to do an estimate. I was presented with a total cost of the installation without specific details of what need to be done. I requested a receipt for the items purchased in my name and the cost of installation at that that time was $249, but for over three weeks he kept sending me incomplete invoice on which he kept changing and adding on different things. The final copy did not match our original agreement, so I contacted Mr. [redacted] requesting him to honor what is on the contract. He was rude, unprofessional, and told me not to call him again before he hung up the phone. I lost money dealing with this dishonest, impolite person who manipulates things to get his way.