Fluid Market

Complaint: I am rejecting this response because:I have correspondence from the lender stating that Fluid changed the policy and I have correspondence from Fluid saying the lender changed policy Don’t you think if you are going to have an open marketplace that you ought to at least set some guidelines and rules Or a policy that alerts users if there is to be a change in pricingThe additional details box was in gray font for at least one month prior to it going into effectA font change is all that was made to alert usersThe additional details were not active during the time it was grayed out therefore you should not be allowed to arbitrarily one day without warning decide to change the policy details with a mere font change, no matter who the decision is up toI think if Fluid was a real community sharing company, then Fluid should care to share information with regards to policy changes and not let the lenders be shady with the information they wish to inform us onFluid should step in, and up, and be the responsible party that alerts users to the potential that the individual lenders now have the option to change pricesSpeaking specifically about my case.I have been a faithful user of Fluid up until thisHad I been alerted from the start, this wouldn’t have been an issueAlso, had Fluid truly cared they could have pressured the lender to not press with the charges based on me being a great customerIf they really cared about the community, I think they would have done moreThe stance Fluid is taking by pointing fingers at a lender and the lender pointing fingers at Fluid should show just about anyone what kind of company Fluid and it’s lenders are running Sincerely, [redacted]