FlyNumber

Horrible customer service. Absolutely the worse in the industry. After you pay they just ignore you , they won’t reply to email, phone or tickets. Even after you have explained that the service is not working.

I was looking for a toll free number and I saw flynumber in web
I searched over the internet for reviews but I saw a neutral overall and that worried me
Since I registered, two hours was enough to have everything configured
It's also the cheapest service from all of them out there

I'm the one who added a positive report on 22/12/
Very huge mistake At the beginning, Nick the only one employee and owner at the same time promised the cheapest services
Last three months, he was asking $10-$per month for just minutes of calls and stopped the calls when somebody was calling me so the results were to lose a lot of clients
Stay Away from FlyNumber

I tried to use FlyNumber, I paid and got my local phone number in Croatia. If you call the local number, the call is really forwarded to my cell.
But the trouble emerged when I wanted to call from my new local FlyNumber: they sent a bunch of confusing manuals, incomprehensible applications (PBX, SIP, etc.) that I was not able to install. When I reported, they send some user ID and pass for an application that I was not able to find.
All I wanted is to click and call. No confusing apps. Imagine what would happen if we have to graduate from IT Academy in order to make a landline call.
I don't intend to spend a week time examining their apps and hire an IT guy to help me with all these server names.
Of course, they refused to refund the money, now we are having a dispute at [redacted]l.
If you don't have extra IT knowledge, don't mess up with them, because you'll just loose your money and time.

Review: I am an overseas (outside US) customer from whom flynumber have taken payment [$14.95] last night, but not delivered service [virtual number]. Their customer service number for UK where I am based, is United Kingdom: [redacted] which is fraudulent or has been disconnected. Their support ticket, [redacted], and discussion forum are not providing replies or acknowledgement of my request/postingDesired Settlement: refund $14.95 which I paid nothing more

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

I was looking for a toll free number and I saw flynumber in web.

I searched over the internet for reviews but I saw a neutral overall and that worried me.

Since I registered, two hours was enough to have everything configured.

It's also the cheapest service from all of them out there.

I tried to use FlyNumber, I paid and got my local phone number in Croatia. If you call the local number, the call is really forwarded to my cell.

But the trouble emerged when I wanted to call from my new local FlyNumber: they sent a bunch of confusing manuals, incomprehensible applications (PBX, SIP, etc.) that I was not able to install. When I reported, they send some user ID and pass for an application that I was not able to find.

All I wanted is to click and call. No confusing apps. Imagine what would happen if we have to graduate from IT Academy in order to make a landline call.

I don't intend to spend a week time examining their apps and hire an IT guy to help me with all these server names.

Of course, they refused to refund the money, now we are having a dispute at [redacted]l.

If you don't have extra IT knowledge, don't mess up with them, because you'll just loose your money and time.