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Fon's Pest Management

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Fon's Pest Management Reviews (1)

Review: We called Fons Pest control asking them to perform a service of ridding our house of vermin since we were having an issue in our kitchen where we were finding mice/rat droppings. They came and put out the blocks of poison and after a couple weeks we told them they were not working like they should because the mice/rats were now pooping green instead of just the normal color. I had to go out and buy some poison at the feed store to get some higher strength poison and it seemed to work, but when I noticed more mice droppings we called back on 11/1/2013 telling them we had same problem. They said we will go back and put the poison there was no gaurantee that it would work, but we would not refund your money because we put the poison down and it was supposed to work. I then had to call their competitor to come behind them to do the job and they will gaurantee that the pest will be stopped and the kitchen will be clean of vermin. The complaint I have is that if you will perform a service and charge me for it I want it to be work not that it should work.Desired Settlement: I would like a refund if possible and my contract to be cancelled since they were unable to perform the service that I paid for.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 9791454, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

I disagree with their response because this is a huge safety issue for my health. I do not want mice dropping in my kitchen that is why I paid them to come and kill them, but if they cannot do the job they said they can then I don't think they should say they will kill them. Because after they came the first time and put the poison down, I cleaned and disinfected the whole kitchen removing the cabinet linings. When they had no new droppings I rebought the cabinet liners and layed them down, but now I will have to do the whole process over. If I pay someone to do a job such as this I want it done right and not have them have to come back for the exact same problem that I called them for the first time because this now becomes a hassle on my part and their part and the expense level keeps climbing since I'm paying money for the cabinet liners and taking the time in my hectic schedule to scrub and clean the kitchen. I'm not asking them to reinburse me for my time nor for the cabinet liners I bought just for the service that they provided that did not work when they said it would.

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Description: Pest Control Services

Address: 5630 West Park Avenue, Houma, Louisiana, United States, 70364


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