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Foodland Super Market, Ltd.

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Reviews Foodland Super Market, Ltd.

Foodland Super Market, Ltd. Reviews (3)

Initial Business Response / [redacted] (1000, 5, 2014/08/12) */ Please provide the store location that this occurred at Please provide the date and time of the incident Please provide the Maikai number the purchase was made withInfo is on the receipt Any names of Foodand personnel that the consumer spoke with would be helpful to aid in the investigation of this reported incident Final Business Response / [redacted] (4000, 9, 2014/08/18) */ On Friday, July 18, the Foodland Waipouli Pharmacy received a call from customer [redacted] , regarding refilling his inhaler prescriptionUpon putting the prescription through, it was rejected by his insurance company as being refilled too soonWhen Mr [redacted] came to the store to pick up Mr***'s prescriptions the pharmacy technician, ***, said there was one (filled prescription) on the shelf, but it was too soon to fill the inhalerDuring the ring up process, the total showed that no co-payment was dueMr [redacted] extended his hand to hand over what looked to be a $bill, but [redacted] told Mr [redacted] that no payment was requiredMr [redacted] put the bill into his pocket [redacted] did not accept or take possession of the monetary bill from Mr [redacted] [redacted] asked Mr [redacted] to sign the prescription sign out pad for Mr***'s prescriptionMr [redacted] signed it and left the pharmacy area It is against company policy to show video surveillance to customers Final Consumer Response / [redacted] (4200, 11, 2014/08/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) that is not what happenedits close to what happened but the part where [redacted] took my was left out I know for a fact that [redacted] took my 20$I also know for a fact that I was given back 10$He also explained to me that there was a 10$ chargeim trying to be nice and give the benefit of the doubtbut I know he took my moneyI know the receipt showed I wasnt chargedI was trying to avoid saying itbut [redacted] stole my moneyif it wasn't a mistake it was intentionalbut he got my money either wayand its caused nothing but problems for me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2014/08/12) */
Please provide the store location that this occurred at.
Please provide the date and time of the incident.
Please provide the Maikai number the purchase was made with. Info is on the receipt.
Any names of Foodand personnel...

that the consumer spoke with would be helpful to aid in the investigation of this reported incident.
Final Business Response /* (4000, 9, 2014/08/18) */
On Friday, July 18, the Foodland Waipouli Pharmacy received a call from customer [redacted], regarding refilling his inhaler prescription. Upon putting the prescription through, it was rejected by his insurance company as being refilled too soon. When Mr. [redacted] came to the store to pick up Mr. [redacted]'s prescriptions the pharmacy technician, [redacted], said there was one (filled prescription) on the shelf, but it was too soon to fill the inhaler. During the ring up process, the total showed that no co-payment was due. Mr. [redacted] extended his hand to hand over what looked to be a $20 bill, but [redacted] told Mr. [redacted] that no payment was required. Mr. [redacted] put the bill into his pocket.
[redacted] did not accept or take possession of the monetary bill from Mr. [redacted]. [redacted] asked Mr. [redacted] to sign the prescription sign out pad for Mr. [redacted]'s prescription. Mr. [redacted] signed it and left the pharmacy area.
It is against company policy to show video surveillance to customers.
Final Consumer Response /* (4200, 11, 2014/08/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
that is not what happened. its close to what happened but the part where [redacted] took my 20 was left out.
I know for a fact that [redacted] took my 20$. I also know for a fact that I was given back 10$. He also explained to me that there was a 10$ charge. im trying to be nice and give the benefit of the doubt. but I know he took my money. I know the receipt showed I wasnt charged. I was trying to avoid saying it. but [redacted] stole my money. if it wasn't a mistake it was intentional. but he got my money either way. and its caused nothing but problems for me.

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