For My Family Cleaning Services Inc

We contacted this client to help them receive a refund for a *** voucher they purchasedWe had to reschedule their appointment and both parties didn't reach a martial decision on a rescheduled dateBecause client didn't not purchase this voucher through us, we cannot issue a refundWe
directed client to contact the 3rd party (***) where the voucher was purchase to obtain a refund from themClient agreed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Their comments are correct except that I attempted to reschedule my appointment and it was never done and I could not speak with customer serviceOtherwise, a refund was issued and the matter is resolved.
Regards,
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