Ford of Port Jeff

I am an owner of a 2018 F-150 with a 5.0L V8 Coyote. The vehicle had 30K miles on it and required a motor replacement - not uncommon for these vehicles/motors as there is currently a class action pending against Ford for this issue and how they've mishandled it. My vehicle sat at the dealership for ~6 weeks before it was even looked at. Upon diagnosing I was told a motor would be ordered and arrive in a few weeks. A few weeks passed and no one followed up with the status of the parts or vehicle. I stopped in and was informed the parts were back ordered with a scheduled delivery of 11 months. I had contacted Ford Motor Company directly and different regional leaders at Ford Motor Company (a sales representative and a service representative) who expedited and magically allocated a motor within 4 weeks. All told, the dealership had my vehicle for 4.5 months. The communication with the dealer was abysmal and was only when convenient for them (when they needed one loaner back while I was on vacation). They were condescending and rude, especially when I needed to pick up MY bed cover from my vehicle to use on the new loaner.

Upon completion of my vehicle I noticed there were two parts (Fuel Injector Insulators) that were not reinstalled to my vehicle (Ford Part #s masked). I reached out to my Ford Motor Company customer service rep who contacted the dealership. The dealership claims these parts were not on my vehicle. This is untrue as my vehicle was complete with all factory parts prior to the motor repair. Prior to this repair the motor and these parts were not worked on or touched. This dealership and Ford Motor Company lack integrity and professionalism and have refused to make this right. These parts are $15 each and visible at the top of the motor. If they didn't install these, what other issues may I face or missing parts may there be from their repair that I can't see? I would like this made right by providing replacement parts.