Ford Rent-A-Car System Reviews (1)
I had brought my vehicle to this establishment upon suspicion that the fuel system, which had had known issues and recalls in the make and model of my car, was faulty. I requested that the issue be diagnosed to see of in fact the issue was what was suspected. Being that it was a possible recall/Ford covered problem I did not suspect there to be a charge for the service as any of the other multiple times I had been to the dealership I had not been charged for such a service. I was also not notified in advance that there would be a charge to me for checking the fuel system problem. Upon completion of the diagnosis of my car I was given a bill to pay of $102.78. I was told this was an hours worth of work that I was being charged for. My vehicle was not being serviced or diagnosed for a full hour as I was being charged for. Upon speaking with the service manager he discounted the bill to $79.13 which reflected the actual approximate time my car was in the dealerships garage.