Foreign Auto, LLC

[redacted] ***[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

5/20/Revdex.com Eastern Michigan To Whom It May Concern, RE: Revdex.com Complaint ID: *** Rightway Automotive takes customer satisfaction very seriously. That is why we have every vehicle safety inspected by a state licensed repair facility prior to making it available
for sale. It’s also why we provide every customer with an independent, month or 6,mile warranty and years-worth of oil changes at no cost to the customer. We also have additional extended warranties from independent companies available for purchase. We apologize for the miscommunication with Mrs***. We have contacted her and are handling her concerns at no cost to her. If Mrs*** has any other concerns please have her reach out to me directlySincerely, *** *** Regional Manager Rightway Automotive *** *** ***

[redacted][A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

9/27/16 Revdex.com 20300 W 12 Mile Rd. Ste. 202 Southfield, MI 48076   To Whom It May Concern,   [redacted] did purchase a 2006 Kia Optima from our Clinton Township location.  In regards to sales price and terms [redacted] purchased the vehicle as part of an arms-length transaction.  He...

reviewed the offer, agreed to the price along with all the terms and he executed a contract which detailed all of the terms of the transaction in writing.   However, [redacted] was unhappy with his purchase, so we have allowed him to bring the vehicle back and voluntarily surrender the collateral at no cost to him.  When [redacted] left our location he was happy that we allowed him to return his vehicle.   Please have [redacted] contact me if he has any other questions.   Sincerely,   [redacted] Regional Manager Rightway Automotive 586 792 0264

To Whom It May Concern,We have reached out to Mr. [redacted] to let him know we are processing his refund.  We apologized for the delay, but it's because we don't keep cash on hand at the dealership and we have to process the refund in the form of a check through our corporate office in...

Saginaw.Also, Mr. [redacted] is aware that his refund will only be $650, due to the vehicle he returned being damaged while in his possession.  Sincerely,[redacted]Sales ManagerRightway Automotive[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]