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Foreign Auto Tech

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Foreign Auto Tech Reviews (3)

Good afternoon, This Is Foreign Auto Tech, We Will Work With Her In Refunding Her The Full Amount For The Labor She Paid Keep In Mind She Had Another Coolant Issue We Repaired Included In the Labor That Is Completely Separate IssueWe Are Unable To Refund The Money For The Parts Because She Still Has The New Parts Installed In Her Vehicle And Some Of The Costs Of The Parts Are For The Coolant Leak Repair That Was Done On The VehicleI Would Like To State That We Are Not Liars As she Keeps Stating, We try our Best To Insure Our Customers Have Full Understanding Of The Repairs And Tried To Explain To Them In A More Simple WayThank You For Your Time And We Hope To Hear Back From You Soon

I am rejecting this response because: Complaint # *** Against Foreign Auto loan Tech in *** *** I would like to indicate that I am NOT SATISFIED with the business response in any way, shape or formThey are lying, I can prove it, and I will get a lawyer if I have to and take them to court and sue. First of all what his technician explained to me did not make any senseWhen I brought my car in the brakes worked fineAfter they fixed the problem, they did not work at all. I drove the car straight form their shop to my mechanicHe had the problem fixed in minutes, and the brakes worked fineThis is what he told me :My Mechanic( First of all, that hose not only is marked it "Can " be put on backwards, let alone that it was.Secondly, their explanation of letting air get in to booster is ridiculousIt takes vocoum to make the Booster workand a leak hinders the way it worksThough like he said, there is a valve that keeps vacuum in booster, that only works if the check valves is installed the right way: which it wasn't. and third, In the end, why would the car work properly from just correcting the problem by shipping the hose around- a hose that "Foreign auto tech " said cant be flipped) end of mechanics statementSo now you see the problemThey lied and tried to amke me spend money on a problem that they createdMy mechanic is prepared to go to court with me and speck on my behalfThe only way I will not pursue this further is if I get a complete refund from Foreign Auto Tech for the work they did taht day to my car that was necessary. They should not do this to another person againThank You,*** ***

Good After Noon This Is Foreign Auto Tech In Regards To The Complaint On The VW. The Customer Had Originally Brought In the Vehicle To Have The Vehicle Be Ready To Pass Smog, My Technician Diagnosed Vehicle For Smog And Found A Major Vacuum Leak In The Vehicle, Technician Recommended Replacing A...

Check Valve Vacuum Line To Correct Smog Issue. The Check Valve We Replaced Came From The Dealer Molded On To A Hard Plastic Line, There Is No Way Of Removing And Flipping It Around To Place It The Other Way, When My Technician Repaired The Major Vacuum Leak, The Brake Booster Issue Was Exposed. My Technician Kindly Explained To The Customer That The Vehicle Had Two Issues Masked By One, The Reason The Brake Boosted Seemed To Be Working Before Was Due To the Major Vacuum Leak Allowing Air To Go To The Booster, Once Corrected To Have Vehicle Pass Smog Is When The Brake Booster Issue Occurred. My Technician Spent 10 Minutes Explaining To the Customer Who At The End Stated That Everything We Explained Made Sense To Her And She Declined Further Service. Our Intensions Are Never To Be Dishonest To Anyone, We Tried Our Best To Explain To the Customer How The Vehicle System Works, She Agreed At The Moment And Then Picked Up The Vehicle From Our Shop.

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Address: 1635 W Redlands Blvd, Redlands, Georgia, United States, 92373-8025

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