I contracted with Premier Solar to install and monitor a roof solar panel syatem.Sunpower is parent company.Inatall was complete in May of The syem installed has tow power inverters installed on the side of my homeOne of the Inverters has stooped generateing solar energy times since install.I can reach Sunpower by their Chat window to advise of issue, contact Premier Sloar to send a technician to my location to trouble shoot and fix.It,on average,has taken 6-days for this to be accomplished,all the while ,I am producing half the power due to one inverter being down.After the sixth time syatem went down,SunPower assigned an independent contractor to inspect.That was done on August 7th.I spoke with the contractor and he advised me that there were several issues with the wiring and some outlets that are collecting water and causing "arcing" in the system and thus causing an inverter to shut down.The contractor also advised that the design of the sytem it self is not right due
Extremely poor customer serviceTook months to start up, after multiple unreturned callsThen the system quit after a couple of monthsNo reimbursement for downtimeWill not return callsApparently $is worth more to them than good customer relations and bad reviewsGo with another companyThey don't deserve even star but I had to pick one
All Phone number listed for this business have either been disconnected or do not go to the Business listed as MyoflyEven the Revdex.com phone number listed for this business does not reach the company in any way I have been trying to reach someone to contact them about the purchase of a gift card for their downtown location, of which I paid for, and never received, in either digital or physical form I will be going to their physical locations soon to find someone to actually talk to about this issue
I contracted with Premier Solar to install and monitor a roof solar panel syatem.Sunpower is parent company.Inatall was complete in May of The syem installed has tow power inverters installed on the side of my homeOne of the Inverters has stooped generateing solar energy times since install.I can reach Sunpower by their Chat window to advise of issue, contact Premier Sloar to send a technician to my location to trouble shoot and fix.It,on average,has taken 6-days for this to be accomplished,all the while ,I am producing half the power due to one inverter being down.After the sixth time syatem went down,SunPower assigned an independent contractor to inspect.That was done on August 7th.I spoke with the contractor and he advised me that there were several issues with the wiring and some outlets that are collecting water and causing "arcing" in the system and thus causing an inverter to shut down.The contractor also advised that the design of the sytem it self is not right due
Extremely poor customer serviceTook months to start up, after multiple unreturned callsThen the system quit after a couple of monthsNo reimbursement for downtimeWill not return callsApparently $is worth more to them than good customer relations and bad reviewsGo with another companyThey don't deserve even star but I had to pick one
All Phone number listed for this business have either been disconnected or do not go to the Business listed as MyoflyEven the Revdex.com phone number listed for this business does not reach the company in any way I have been trying to reach someone to contact them about the purchase of a gift card for their downtown location, of which I paid for, and never received, in either digital or physical form I will be going to their physical locations soon to find someone to actually talk to about this issue