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Forerunner Telecom, Inc.

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Reviews Forerunner Telecom, Inc.

Forerunner Telecom, Inc. Reviews (2)

Some history*** *** had signed a contract with Forerunner in January We cancelled the contract at *** *** request on August **, The outstanding balance was from his monthly invoicing from Jan to Aug at $a month based on the signed contractWe have been trying to reach ***
*** for monthsTo rectify the situation we have made a credit to his account for $which put his balance at “0”

Review: This company continues billing us for services that were never rendered. One day last summer we received from them an envelope that had several months of past due invoices for an unspecified service. As no one on our staff had heard of the company, I called the number on the invoice. We had absolutely no idea why a company in New York would be billing us. The first person that I talked to at their company informed me that they were a technology company that provided various cloud technical services and other tech services. After talking to several people, it was finally revealed that one of the services involved warranty repair on [redacted] phone systems, which we had one. Apparently, six or seven months earlier when we bought out the lease on our telecommunications setup, as part of numerous documents that were involved, I signed a warranty contract. However, from that point until the packet of unpaid invoices were received seven months later, they had never executed the contract by informing us how we were to get any needed repairs, provided any services, or contacted us in any way. Apparently, seven months after the fact, they suddenly discovered that they had a contract with us and submitted all of the past due bills. I informed them that during the period in question the warranty was useless as if we had needed their services we did not have anyway to contact them or even knew that they existed. Furthermore, it is ridiculous that we would have contracted with them for such service as the amounts now being billed far exceed the market value of the equipment. We could easily purchase new equipment every year at the cost of this warranty. As they never activated the warranty by providing us with contact information, incurred any expense related to servicing our equipment, and pretty much have demonstrated that they are unreliable, I told them immediately that I consider any contract void from the onset and no payment will be forthcoming. I also informed them that that was my final stance.Desired Settlement: Forerunner Technologies must stop billing us immediately for services that were never rendered. The failed to activate the contract until they discovered six or seven months after the contract was signed that we even existed.

Business

Response:

Some history. [redacted] had signed a contract with Forerunner in January 2014. We cancelled the contract at [redacted] request on August **, 2014. The outstanding balance was from his monthly invoicing from Jan to Aug at $45 a month based on the signed contract. We have been trying to reach [redacted] for months. To rectify the situation we have made a credit to his account for $360.00 which put his balance at “0”.

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Forerunner Telecom, Inc. Rating

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Description: TELECOMMUNICATIONS EQUIPMENT/DISABLED, DATA PROCESSING EQUIPMENT-MAINTENANCE, DATA PROCESSING SERVICE, DATA COMMUNICATIONS EQUIPMENT & SYSTEMS, VIDEO EQUIPMENT-SUPPLIES & PARTS, VOIP (VOICE OVER INTERNET PROTOCOL) SALES & SERVICE

Address: 1430-A Church Street, Bohemia, New York, United States, 11716-5028

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www.forerunnertelecom.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Forerunner Telecom, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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