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Forest Brook Automotive

3434 Forest Brook Rd, Lynchburg, Virginia, United States, 24501-6802

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Reviews Auto Repair, Auto Services Forest Brook Automotive

Forest Brook Automotive Reviews (%countItem)

They had my vehicle for a week and I received no updates or estimates. They lied and told me they were working on my vehicle. They claimed the master mechanic would be in tomorrow, every day I spoke with them. Then a week later said he was on vacation. They claimed to have checked things and replaced parts. But the car looked exactly how I left it, except the air filter box was removed and some electrical testing wires were connected. I paid for a diagnosis and was falsely told it was the keys, before I brought the car back having the same issues and it sat for a week.

Forest Brook Automotive Response • Jan 16, 2020

customer came in with complaint that was intermittent , master tech was out on vacation, we ordered a part, part was delayed due to holidays, from dealer, master tech came back- spent 4 hours on vehicle- found problem, customer declined what it needed. and traded car in

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Address: 3434 Forest Brook Rd, Lynchburg, Virginia, United States, 24501-6802

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