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Forest & Land Service

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Forest & Land Service Reviews (1)

Initial Business Response / [redacted] (1000, 9, 2015/05/19) */ I was unaware and had no record that [redacted] called and did not see her email because I never received a notification and did not manually check the email account until a week after she had emailedOnce I saw it I immidatldly responded to try and set up a time for meeting to go over her wedding detailsShe responded back and said that she was no longer interestedHer complaint saying that my business is no longer at a locationthat was my home address she must be referring to as I do not have a business location and never haveI moved in November of 2014, but do not use my home for businessI also am not sure what she means when she says in this complaint that she tried to contact me through my website unless she is referring to the email she sent meI tried to work with [redacted] but said that because it took a week to hear back from me she wanted to cancel her contractI am a one person business and this is explained even within the contractThe week that she tried to contact me I did not have any business to conduct on my computer and therefore was working on things that were away from my officeI normally receive notifications on my phone when an email is received but was unaware that these were not going throughThis has been a slow time of year for this photography business so it was not uncommon or rare to not be receiving emails or I would have checked it sooner Initial Consumer Rebuttal / [redacted] (3000, 13, 2015/05/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) For one, my name is [redacted] , not ***For two, it was not just a single emailWe are talking about over phone calls, voicemails, emails, and a reach out through her business site over the course of weeks, not oneI understand the deposit is non-refundable, but [redacted] has lost all respect as a professional business and I can not trust her with another dimeMy complaint is one of over I have seen in regards to her not delivering and being unreachableThis only adds to my dissatisfaction as a customer

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