Sign in

Forest Matthieu's School of Driving

Sharing is caring! Have something to share about Forest Matthieu's School of Driving? Use RevDex to write a review
Reviews Forest Matthieu's School of Driving

Forest Matthieu's School of Driving Reviews (6)

AS PER OUR CONVERSATION EARLIER TODAY PLEASE LET IT BE KNOWN THAT EMPIRE FUEL STANDS FIRM ON OUR FIRST EXPLANATIONIF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT OUR OFFICE KIND REGARDS- ERIKA G [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Like I said I appreciate the quick service in getting my Boiler working from EmpireI had to call tech back the next only because you could hear water running in lines.Spoke to tech he forgot to bleed system that is why I calledMy big complaint is what it would cost me if I walked in a plumbing supply store not wholesale retail is $60-70.Empire cost $eachAll I ask to be fair is a partial credit to be fair.I've been buying oil for years from Empire no complaints I was prepared to get a service contract but now I have this situation.If this cant be resolved please make this public for other customers to see.Thank you [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

*** HAD CALLED EMPIRE FUEL MONDAY, NOVEMBER **,IN NEED OF A SERVICE FOR HIS HOME AS IT HAD NO HEATWE INFORMED *** THAT THE COST OF THE SERVICE CALL WOULD BE $USD PLUS THE COST OF ANY PARTS THAT WERE NEEDED AND PLUS THE COST OF TAX TO WHICH HE AGREEDUPON OUR SERVICE
TECHNICIAN'S ARRIVAL *** WAS NOT HOME BUT HE DID LEAVE HIS SON IN CHARGE OF MAKING DECISIONS FOR THE REPAIR*** WANTED THE ISSUE FIXEDNOT DIAGNOSED AND NOT AN ESTIMATE FOR REPAIR BUT FIXEDOUR TECHNICIAN FOUND THE ISSUE TO BE CAUSED BY BAD ZONE VALVES AND WAS GIVEN THE OK TO FIX THE ISSUE BY ***'S SONTHE REPAIRS WERE MADE AND A CHECK WAS WRITTEN TO EMPIRE FUEL FOR THE FULL COST OF THE SERVICE,PARTS AND TAXESLATER THAT DAY *** CALLED OUR COMPANY TO COMPLAIN ABOUT THE COST OF EACH ZONE VALVEWE CHARGED *** $PER VALVE*** STATED THAT IF HE WERE TO GO AND PURCHASE THE PART FROM A WHOLESALE COMPANY THAT THE PART WOULD COST BETWEEN $60-$WE TRIED TO EXPLAIN TO *** THAT WE ARE NOT A WHOLESALE PARTS DISTRIBUTOR AND THAT WE SELL THEM AT A RETAIL VALUEWE HAVE TO MARK UP THE PRICE TO A.) WARRANTY THE PART AND REPLACE THE PART IN THE EVENT OF IT BEING FAULTY AND B.) TO MAKE A PROFITTO FURTHER JUSTIFY OUR PRICING OUR SUPPLY HOUSE (SID H***) RETAIL PRICE IS $PER VALVEWE ALSO ADVISED *** THAT ZONE VALVES ARE NOT NECESSARILY PART OF A BOILER INSTALLATION, SO EVEN THOUGH THE BOILER UNIT IS YEARS OLD THE ZONE VALVES COULD OUTLAST THE BOILER OR FAIL BEFORE THE BOILERTHE CAUSE FOR REPLACEMENT OF ***'S ZONE VALVES WAS DUE TO ANTI FREEZE BEING ADDED TO THE WATER SYSTEM BY *** *** WHICH CAUSED THE ZONE VALVES TO SEIZE AND NO LONGER WORKWE ARE A VERY COMPETITIVE COMPANY AND OUR COST IS WELL UNDER THE PRICE OF OUR COMPETITORS OTHER CUSTOMERS HAVE HAD THE SAME ISSUE RESOLVED BY EMPIRE FUEL AND NEVER COMPLAINED OF THE COST, BUT THANKED US FOR OUR COM PANY BEING SO FAIR IN OUR PRICINGWE BELIEVE THIS COMPLAINT WAS WRITTEN IN A MOMENT OF IMPULSE AND ANGER.EMPIRE FUEL IS NOT WILLING TO SETTLE THIS DISPUTE DUE TO THE FACT THAT *** CALLED US AGAIN ON TUESDAY, NOVEMBER **, IN NEED OF A SERVICEOUR TECHNICIAN ARRIVED TO *** ***'S HOME AND BLED THE AIR OUT OF HIS SYSTEM AT NO COSTHAD HE REALLY BEEN DISSATISFIED WITH OUR SERVICES, WHY CALL FOR A SECOND SERVICE? IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE FEEL FREE TO CONTACT OUR OFFICE

AS PER OUR CONVERSATION EARLIER TODAY PLEASE LET IT BE KNOWN THAT EMPIRE FUEL STANDS FIRM ON OUR FIRST EXPLANATIONIF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT OUR OFFICE KIND REGARDS- ERIKA G***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Hello it's obvious I was taken advantage with the price of the parts all I was asking for was a a partial reduction with the price I guess there not intrestedIf they are planning on giving me a partial credit you can post my response to everyone to see and have lost me as a customer.Thank you *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Like I said I appreciate the quick service in getting my Boiler working from EmpireI had to call tech back the next only because you could hear water running in lines.Spoke to tech he forgot to bleed system that is why I calledMy big complaint is what it would cost me if I walked in a plumbing supply store not wholesale retail is $60-70.Empire cost $eachAll I ask to be fair is a partial credit to be fair.I've been buying oil for years from Empire no complaints I was prepared to get a service contract but now I have this situation.If this cant be resolved please make this public for other customers to see.Thank you *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Check fields!

Write a review of Forest Matthieu's School of Driving

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Forest Matthieu's School of Driving Rating

Overall satisfaction rating

Address: 1153 Route 9W, Augusta, Maine, United States, 12542-5409

Phone:

Show more...

Web:

www.forest-matthieus.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Forest Matthieu's School of Driving, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Forest Matthieu's School of Driving

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated