Forest Village Apartments

Initial Business Response / [redacted] (1000, 5, 2015/07/27) */ We are sorry to hear that there is any misunderstandingThe lease in question specifically outlines our policies, and was reviewed with your son at the time of signingWe have offered a copy of the lease in question in an effort to help resolve any confusionYour lease is worth a total value based on the number of days between August and July We divide the total value of your lease into equal installments, with each installment due on the first beginning with August 1, This policy is company wide, and we encourage you to review a copy of your son's lease if you haven't already done soIf you require another copy, please contact the office at XXX-XXX-XXXX so that we may provide you with oneThere is no prorated rate that applies, as the installment amount is calculated off the total cost to rent the apartment from August to July 31, and does not include any days outside of that rangeIf requested, American Campus Communities' customer service number can be made available to you Respectfully, Forest Village and Woodlake Apartments

Initial Business Response /* (1000, 5, 2015/07/27) */
We are sorry to hear that there is any misunderstanding. The lease in question specifically outlines our policies, and was reviewed with your son at the time of signing. We have offered a copy of the lease in question in an effort to help...

resolve any confusion. Your lease is worth a total value based on the number of days between August 15 and July 31. We divide the total value of your lease into 12 equal installments, with each installment due on the first beginning with August 1, 2015. This policy is company wide, and we encourage you to review a copy of your son's lease if you haven't already done so. If you require another copy, please contact the office at XXX-XXX-XXXX so that we may provide you with one. There is no prorated rate that applies, as the installment amount is calculated off the total cost to rent the apartment from August 15 to July 31, and does not include any days outside of that range. If requested, American Campus Communities' customer service number can be made available to you.
Respectfully,
Forest Village and Woodlake Apartments