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Forskolin

2430 Vanderbilt Beach Rd STE 108, Naples, Florida, United States, 34109-2654

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Forskolin Reviews (%countItem)

Free sample, just pay shipping. Now I'm being charged 79.99 for "free sample" and another 89.99. I want to cancel but they keep hanging up.
Free sample of forskolin dietary supplement, pay shipping of 2.95 but I was charged $79.99 on Feb 1, 2019. I tried to call to get a refund but the call center would hang-up after being on hold for 30 mins. I called everyday for a week with the same results. March 3, 2019 I was charged $89.99 and sent another bottle. There is no sales papper with business info, only a support website on the shipping label. [email protected] which leads to a blank page that again gives the same website and number 1-877-844-1367. Would like to return product for a full refund of 169.98. I did not sign up for this it was supposed to be a sample and pay for shipping. But the company is impossible to get a hold of to cancel and get a refund. Both charges are to my debit master card

Desired Outcome

Would like to return product for a full refund of the charges that I did not agree to. I can not take this supplement due to medication I already take. I am asking for a full refund of 1$169.98.

Forskolin Response • Apr 03, 2019

04/03/2019

Revdex.com
***
Trade Practice Specialist
Phone: XXX-XXX-XXXX
Email: ***@Revdex.comwestflorida.org

***
***
North Ogden, UT 84414
Daytime Phone: XXX XXX-XXXX
E-mail: ***@msn.com

Complaint ID XXXXXXXX
We have looked into this customer's complaint and have issued Mrs. a refund for the charges made to her account. We are here to assist customers with anything they need. We want to ensure that our customers are happy with our product and our customer service. We would like to assure Mrs. that we will be issuing a full refund back to her in full. Please allow 5-10 Business days for that to post in her account. We hope that a full refund and our apology to Mrs. will resolve this complaint.

We have issued refunds of:

04/03/2019 03:09pm - Refunded - $79.99 Trans-ID: ***
04/03/2019 03:05pm - Refunded - $89.99 Trans-ID: XXXXXXXXX

We give our sincere apologies to Mrs. for any inconvenience

Sincerely,
Anna
Manager.

Customer Response • Apr 03, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
Yes I except the refund and am happy with the results thank you

I have asked them to cancel my account at least 2 times and they continue to send the product and then bill me.
On 2/26/19 I received an email say they were sending another shipment. I called right away to tell them to not send it and to ask why my cancelation request was not done. the person on the phone said that my account was showing canceled and that the shipment would not be sent. I have been on hold this morning(3/5) for 32 mins and their system said that on one is available to take my call try back later then hung up and before that 23 min to another number (I ended this call when I fond a more current number on the email). I plan on refusing the shipment I received yesterday and want my money refunded to my banking account right away.In Dec of 2018 I was on hold with this company for 30 min and then their system ended the call. I was at work that day and could not waist any more time on hold. I have called several other time and talked to people but have not gotten any action from them.

Desired Outcome

I expect this company to honor my request and cancel any and all accounts I have with them. I want notified by email that this is done and then I want no further contact from them!

Forskolin Response • Apr 12, 2019

04/12/2019
***
Trade Practice Specialist
XXX-XXX-XXXX
***@Revdex.comwestflorida.org

***
***
Oroville, WA XXXXX

Daytime Phone: XXX XXX-XXXX
E-mail: ***@gmail.com

Complaint ID XXXXXXXX
We have looked into this customer's complaint and want to assure Mrs. that their Forskolin account has been closed. We are here to assist customers with anything they need. We want to ensure that our customers are happy with our product and our customer service. We hope that an apology and closure of to Mrs. scotts account will resolve this complaint.

We give our sincere apologies to Mrs. for any inconvenience

Sincerely,
Angela
Manager.

Customer Response • Apr 18, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
I am not completely satisfied because this company will not refund my money after I called and asked them not to send/charge me for anymore of their product. I refused the last shipment. So they got their product back but they say I did not return it correctly, so I don't get a refund. They are NOT a customer friendly company, that is for certain!!

I accept their response but am not happy about the out come.

This company billed my bank account without my permission on January 14. The phone number is bogus.
This company billed my bank account without my permission on January 14. The phone number is bogus. Another company billed my account around the same time under the name Quality-Naturalskin, also from Provo, UT. Strange coincidence. Same bogus answering service that is just a never ending automated wait message. No-one ever answers.

Desired Outcome

Reimburse my bank account.

Forskolin Response • Apr 02, 2019

04/02/2019
Revdex.com
***
Trade Practice Specialist
Phone: XXX-XXX-XXXX
Email: ***@Revdex.comwestflorida.org

***
***
Jefferson, TX 75657
E-mail: ***@gmail.com

Complaint ID: XXXXXXXX
We have looked into this customer's complaint and have issued Mrs. an agreed upon refund for the charge made to her account on 03/20/2019 I have gone ahead and issued the remainder of that refund today. We are here to assist customers with anything they need. We want to ensure that our customers are happy with our product and our customer service. We would like to assure Mrs. that we have issued a refund back to her in full. Please allow 5-10 Business days for that to post in her account. We hope that a full refund and our apology to Mrs. will resolve this complaint.

We have issued refunds of:

03/20/2019 10:34am - Refunded - $75.04 Trans-ID: XXXXXXXXXX
04/02/2019 10:31am - Refunded - $14.95 Trans-ID: XXXXXXXXXX

We give our sincere apologies to Mr. for any inconvenience

Sincerely,
Angela
Manager.

product purchased because of "Shark Tank" involvement. did not authorize further purhases.
Purchased product because of "Shark Tank" association. Did not authorize any further purchases after initial purchase. Received a second order Called to complain; they said I could return, I would have to pay s&h plus $11 restocking charge. Or they could offer me a 50% refund right now. What a SCAM.

Desired Outcome

Revdex.com to slap their hand hard and have them stop advertising and selling the way they are currently doing so.

Forskolin Response • Mar 25, 2019

03/25/2019
Revdex.com
Trade Practice Specialist
***
Phone: XXX-XXX-XXXX
Email: ***@Revdex.comwestflorida.org

***
*** Ave. 1
Pasadena, CA 91106
E-mail: ***@yahoo.com

Complaint ID: XXXXXXXX
We have looked into this customer's complaint and have issued Mr. an agreed upon 50% refund for the charges made to his account on 02/21/2019. We are here to assist customers with anything they need. We want to ensure that our customers are happy with our product and our customer service. We hope that the 50% refund and our apology to Mr. will resolve this complaint.

We have issued refunds of:

02/21/2019 04:27pm- Refunded - $40 Trans-ID: XXXXXXXXXX

We give our sincere apologies to Mr. for any inconvenience

Sincerely,
Angela
Manager.

Ordered Trial and some how was enrolled in a monthly program.
After I received trial I cancelled all contact with the company and still had charges on my cars. The first month I did not know who they ere since the description was "Online Medical". They did not provide any contact information. The second time they finally provided contact information with the bank and I was able to contact them. I spoke with a person named Beatrice and she offered a 25% refund, but that was not acceptable. I asked to speak to her supervisor and she told me NO. They took out $79.99 on 1/14/19 and $79.99 on 2/11/19. I want all my money back and for them to leave us alone.

Desired Outcome

I want a complete refund of the two charges they made to my account totaling $159.98.

Charged within trial period, policy not stated clearly on website. Charged a restock fee and return shipping also not refunded
The 3rd party customer service company has been called 3 times and there is no way to get in contact with the actual company. A '14 day trial' (which was NOT clearly stated is what it would be) started when product was purchased (which is ridiculous because I do not have the product to actually try for the 14 days) it took 7 days to receive, which took half of my trial. Less than a week later my card was charged $79.95 and that was not stated in the privacy policy (as they claimed it was. Which makes no sense because a privacy policy does not deal with purchasing issues) or the terms of use stated I would be charged anything other than $4.95 to have the pills. I was offered to send them back (at my cost and would not be compensated) and they would give me a full refund.... minus a $10 'restocking fee' which makes no sense. The bottle is still sealed and it wasn't even sent in a box.

Desired Outcome

I would like a full refund. $79.95 and $4.95 for ALL charges and that the company starts to clearly state on their site so others aren't billed as me and scammed.

I ordered a free trial from beach slim which was £11 and now a few weeks later they have took £70 from my bank account without authorisation
I want my money back I'm a single mother and need that money they had no right taking without authorisation

Desired Outcome

Put my money back

They scammed me out of $150 in two days took money that I needed to feed my kids.
I emailed them Saturday after I discovered being charge $79.97 then I looked at my account only to notice they charged me again yesterday $69.97. I have emailed the company no where did it say I would be charged again as there is no actual website for the product I ordered the samples on 1/5/19 and was charged on 1/19/19 and 1/20/19 for a product I disclosed I had an allergic reaction too and do not want to be further charged I have not heard from the company. I read that the refund could only be obtained by returning the unopened product but how when I actually tried it but had a bad reaction to an ingredient I didn't even know I was allergic to before. I have 3 children and this has me beyond upset cause there was no notice that I would be charged again and basically I've paid over $160 for 2 sample bottles which is unrealistic and unfair. Nowhere did I read it was a trial nor had to be cancelled I guess I can blame my own stupidity for buying something off an ad on Facebook.

Desired Outcome

I would love to receive a refund although it doesn't seem like that will happen

Forskolin Response • Feb 04, 2019

This in not one of our customers. We do not have any of this individual's personal information in our data base, including Name, Address or email. They must belong to a different company who offers Forskolin. Please remove from our account and send to appropriate company.

Customer Response • Feb 06, 2019

From: ***
Sent: Thursday, January 24, 2019 6:21 PM
To: ***@Revdex.comwestflorida.org
Subject: Revdex.com complaint

I would like to withdrawal my complaint as we have settled and I have been given a full refund

This company hides alot of information in the terms and conditions that if you do not cancel in 14 days they charge you an additional $70 every month
The email they directed me to had the information listed and was circled in bold print but this was no where near the fine print that was on the order. When I placed the order they sent an email confirmation and there was no information on needing to cancel 14 days. Free trial is no free. You first pay for shipping but if you do not cancel they charge you for the bottle they already shipped to you for "free". This is not a new charge for a new item but for one you already received but if you would cancel 14 days after then you wouldn't be charged. When I called to cancel they refused to refund the $80 I never agreed to. They only offered a 25% discount and after I spoke to a manager they finally offered a 50% discount which I finally agreed to just to be over this whole thing. This stuff is going straight into the trash and I will never be involved in any "Free Trial" offers ever again!

Desired Outcome

I wanted a full refund but they finally agreed to refund me $39.99/

Auto-payment Ripoff
I agreed to pay $2.95 shipping for a bottle of Forloskin but was charged $79.95 a couple weeks later for what I was eventually told was the full price of the bottle upon being signed up for a auto-renewel subscription that I know I never signed up for. I read all of the fine print before purchasing the sample, which was very little. It took me forever to even find out enough information to contact the company.

Desired Outcome

I want the $79.95 I was unlawfully charged.

Ordered product for a trial for$2.99. My account was charged, 2.99, 1.49 then 10 days later 80.00. I have given no authorization for the 1.49 or 80.00
I called to have my account refunded.that refused. Then she said it will take 3-5 weeks via mail. Then she said she could refund half my money. So they basically took 40.00 off of 80.

This is the only email I received from them before the 80.00 was taken.
Order Number: XXXXXX
Ordered On: 11/16/XXXX XX:XXam

Bill to
***
***
FAIRMONT, WV
26554
United States

Ship to
***
***
FAIRMONT, WV 26554
United States
Items in Your Order

Nourishing Forskolin

Order Total:
$2.95

Desired Outcome

I want a total refund. They also bed nee tell purple they are charging there accounts.

Conditions of accepting free trial offer were not submitted
MIGHTYREV billed me $79.96 without my authorization. When I accepted the free trial, there were no conditions included that signed me up for a subscription to receive monthly packages of their product. I contacted customer service, they were sorry I wasn't happy with their product, but would not issue me a refund for the product I have yet to receive.

Desired Outcome

I want the charges on my credit card refunded.

Customer Response • Dec 07, 2018

I have contacted the company. They informed me that I'm out of luck, and won't refund my my money. Plus, the charge was for the 14 day trial, so I never got the shipment I thought I was charged for. This is false advertising. Although they granted me 20% off, I want to be reimbursed for all the money I spent.

I purchased samples for free so why did I get charged £55.80?
On the 29th of October 2018 I purchased FREE sample of the beach slim garnia and all I had to pay was shipping which I did then somehow I was paying for another sample? Didn't think anything of it because I was still only paying shipping that order number is ***. Now all of a sudden on the 13th of November I have another charge of £55.80 from forskolin which I did not authorise I would like a refund straight away.

Desired Outcome

I would like a full refund straight away.

They took my money even after telling them I don't have product and card was stolen
There's nothing to the story I had my cash app card stolen and now a new one and this company has no sympu instead they called me a liar and only gave me 19.00 of 39.98

Desired Outcome

I want all my money back this was a replacement card so that means there's no way they should have got my money

Fraudulent charge of bank account, changed their terms and conditions to fit their needs. Then BLACKMAILED me.
I was offered a free trial just pay one time fee of 4.87 and 2.95. Told it was a 1 time fee. The was charged 79.99 14 days later. Called for refund and they said it was not possible because terms and conditions said I had to cancel within 14 days. The terms I read said a one time charge. I asked for a supervisor who then said he would refund half only if I agreed to not report it to the FDIC. That is blackmail, you cannot hold someone's money hostage. No where on their website does it say anything about a 80 dollar charge. Very bad business, according to my state cyber laws.. computer fraud is a felony and so is blackmail.

Desired Outcome

I want a full refund of 80.00 and an apology for blackmailing me.

Customer Response • Dec 18, 2018

Yes they did contact me and I received a full refund a few days ago. Thank you for the help!

Forskolin charged my credit card account without authorization for to do so.
Forskolin charged my credit card $69.94 on 7/14/18. I did not authorize this payment. I called the number which was attached to this charge, 888-398-9720. The customer service rep kept telling me he could not find my account. I did not have an account with Forskolin which is true, however they charged my account in the this amount ONLY after I used this card to pay for shipping a month ago for a sample. Regardless to say, I tried a couple of the pills and they made me sick. So, no sense in actually ordering it. I was dismissed by this customer service rep as even though the call he responded to was a result of me contacting the number attached to this charge on my credit card account. I was told that someone would call me back within an hour or two. No one has returned my call or responded to this. I would like to get reimbursed for this before I have to cancel my credit card so they don't charge me without permission again.

Desired Outcome

I want a total refund of $69.94. I also want confirmation that they have deleted my credit card number to ensure that they will not bill me again.

Forskolin hides the true price of their products in the fine print and does not properly advertise to consumers.
Forskolin had false advertisements that show the product as one price and then in the small fine print states a different price. The confirmation email for the product states the first low price again and does not inform the consumer that a price twenty times higher will be changed in a couple of weeks. When the actual charge hits, the consumer is not informed at all. The initial purchase was simply paying up front for the cost of shipping the item and after receiving, then the consumer is charged for the price. For example, I purchased a bottle for the listed price of $4.95. I received the item and noticed a few days later a charge of $79.99 hitting my account, when I called to ask about this I was told this was for the price of the product and the initial $4.95 was just for the shipping. I went back and looked at the initial advertisement and it states, purchase the product for $4.95. I have dealt with other companies who give you a trial order for the cheap price and then charge the full price later, but this was charging the full price in a hidden way. When I tried to cancel, I could not have opened the product, I would have to return and pay shipping costs and finally pay for a $15 re-stocking fee for each product. This mean by the time I am done, I will have no product and will have paid $4.95+$15+$4.95 for two shipments and one re-stocking fee and have nothing to show for the money. This is not the way I would expect a company who is accredited by the Revdex.com to behave. It is deceiving to consumers and poor advertising. I monitor my finances closely so I was able to catch this, but most people do not and would be charged an excessive amount when they were not properly informed.

Desired Outcome

I would like the business to at the very least refund me all of the money I spent on this product. Ideally I would like for the company to change their advertising methods to ensure the consumer knows up front the full price for the products and expose the hidden fee structure.

Forskolin Response • Jul 16, 2018

We have searched this customer's name, email and address in our system and it appears this client did not purchase from one of our clients. I believe you have submitted this complaint to the incorrect company. Also, I also notice that the price point mentioned is not consistent with our price points and we do not charge any restocking fee for returns or refunds.

Called 3 times to cancel and each time they say it's been cancelled and it's not. I still get charged.
I have recorded calls to prove that they gave me a bogus confirmation number for a refund in which I never received - *** ( I spoke to Kathy) and was advised I should have a refund. NEVER GOT IT. I told the agents im recording our calls because I didn't believe them. They did not advise they didnt give me permission to record calls. I asked to speak to a supervisors and was refused.

Desired Outcome

I want my money back. I have emails to show they canceled products and that means thy no longer have my authorization to take money out. They told me after I spoke with them 5/12, that i would get an email 30 min later showing cancellation and refund processing. I received an email cancelling, but nothing about my refund.

Forskolin Response • Jun 01, 2018

Thank you for providing us the opportunity to take care of this client. We have reached out to the client today to resolve her concerns and have issued the refund that was not properly handled during her previous phone calls.

I understand that she had called in, and a rep asked her to call back once she had returned her product for the refund. Today our customer service manager called her and issued her a refund to take care of her concern.

We apologize that customer was not handled in a better manner and that she had to resolve to contacting the Revdex.com to resolve her concerns. We will utilize this situation as a training opportunity for the customer service reps that interacted with Ms.. Thank you.

Fraudulent charges.
I purchased their merchandise for $9.99 on 2/11/2018 and received the product on 2/15/2018. I called to cancel on 2/22/2018. They charged my card for $74.99 on 3/1/2018. I call their customer service on 3/4/2018 and I explained the situation to the rep and she hung up on me. I called back on 3/5/2018 and the person told me that I could not receive a refund because I was outside of the 14 days. I explained to her that I did in fact call, at that point I asked to speak to a supervisor. The supervisor stated that they would be able to refund only $18.00 of my money. This company seems shady.

Desired Outcome

I demand to have a full refund.

Forskolin Response • Mar 07, 2018

Hi Ma'am

Thank you for reaching us, This is Irene.

As per checking on the customers account, it was cancelled and deactivated already and at the same time we already process a refund back into her account.

Customer Response • Mar 13, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
They issued me a refund.

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Address: 2430 Vanderbilt Beach Rd STE 108, Naples, Florida, United States, 34109-2654

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