Fort Bayard Federal Credit Union

Revdex.comJefferson st NE Ste A Albuquerque, NM 87109To whom it may concern:In regards to the complaint submitted Id # [redacted] , no refund can be madeThe member was told that the check was placed on a day hold as per company policyShe then took the money out of her personal savings had she not taken it from her personal savings the member would have not lost any fundsIt is the member's responsibility to do their due diligence when making any transactionsIt has been my understanding that she deposited the check sent to her for the sale of a vehicle and then sent the purchaser the $for unknown reasons.If any other questions shall arise feel free to give me a call at [redacted] .Regards, Yvonne H [redacted] MANAGER

Complaint: ***
I am rejecting this response because: I have proof that the bank knew before day period and I was not told at all the copies im sending shows on 9/04/that the check showed altered fictitious itemplease let me know if this is helpful because I feel that people's should know about these kind of checks
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

Revdex.com7007 Jefferson st NE Ste A Albuquerque, NM 87109To whom it may concern:In regards to the complaint submitted Id #[redacted], no refund can be made. The member was told that the check was placed on a 10 day hold as per company policy. She then took the money out of her personal...

savings had she not taken it from her personal savings the member would have not lost any funds. It is the member's responsibility to do their due diligence when making any transactions. It has been my understanding that she deposited the check sent to her for the sale of a vehicle and then sent the purchaser the $1500.00 for unknown reasons.If any other questions shall arise feel free to give me a call at [redacted].Regards,  Yvonne H[redacted]MANAGER