Fort Collins Interiors

[redacted] Hi,So the business owner said in his Revdex.com response on 9/that he would send a check I've waited day and still haven't received it Thanks for your help

[redacted] To Whom it May Concern, This response is in regards to the client who wrote a dispute in regards to my company. Let me start by saying that my... company has a 20 year reputation in this town and would say that we also have about a 95% approval rating with the clients for that duration of time. I would say this client is in that 5% of people that you just can't satisfy. This woman hired us to perform a bathroom remodel of wall and floor tile in her bathroom. The job turned out beautiful and on schedule. We did have some leveling compound that fell through the floor into the lower level bathroom. We did a cosmetic clean up of the area simply because that bathroom was going to be completely remodeled and was completely demoed with missing ceiling, walls, flooring etc. There was going to need underground plumbing to be performed so we did not feel the need to clean out drains. She let us know that she decided not to remodel and that we were responsible for the repair. Because of her changing her mind I felt we could meet halfway on cost and move forward. She has refused to see both sides of this issue and would not accept this offer. I'm disappointed that some people can't be honest, fair and amicable and do the right thing for both sides. For the sake of moving on I will submit full payment to her next week.

We alerted Fort Collins Interiors to the damage back in April I forwarded a copy of our plumber’s invoice for $and Scott’s response (4/25/16) was - "After talking to Matt (tile installer) he agreed that he tried to clean up most of it but must've missed quite a bitCrazy how that dripped directly into the drain and he didn't see itEither way we owe you a checkI will mail that out in the next day or two to youThanks again for the work.” We never got a checkA few weeks later (5/19/2016), Scott explained he had been unavailable and will “put that in the mail tomorrow just let me know that you’ve received it” Again, we never got a check Almost months went by (8/2/16) until we recieved a response to my repeated reminders (phone, email and text) to drop a check in the mail Scott let us know that now he’d be willing to only pay half That was unacceptable to us We did hear back from Scott again on 9/9/16, this time letting us know that “to get this check your (sic) going to talk to me face-to-face.” We made arrangements for Scott to come to our home at his next availability, but unfortunately he cancelled at the last minute He said he would mail a check on 9/16/ We never got a checkOn 9/20, Scott said in response to the Revdex.com claim “(he) will submit full payment to her next week” It is 10/27/16, still no checkIt has been over months since Scott apologized for the damage and agreed to send a $reimbursement During that time, Scott told us FIVE times that he would send reimbursement We still haven’t received the $that Scott agreed to back in April

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To Whom it May Concern, This response is in regards to the client who wrote a dispute in regards to my company Let me start by
saying that my company has a year reputation in this town and would say that we also have about a 95% approval rating with the clients for that duration of time I would say this client is in that 5% of people that you just can't satisfyThis woman hired us to perform a bathroom remodel of wall and floor tile in her bathroom The job turned out beautiful and on scheduleWe did have some leveling compound that fell through the floor into the lower level bathroomWe did a cosmetic clean up of the area simply because that bathroom was going to be completely remodeled and was completely demoed with missing ceiling, walls, flooring etcThere was going to need underground plumbing to be performed so we did not feel the need to clean out drains She let us know that she decided not to remodel and that we were responsible for the repair Because of her changing her mind I felt we could meet halfway on cost and move forwardShe has refused to see both sides of this issue and would not accept this offerI'm disappointed that some people can't be honest, fair and amicable and do the right thing for both sides For the sake of moving on I will submit full payment to her next week

We alerted Fort Collins Interiors to the damage back in April.  I forwarded a copy of our plumber’s invoice for $120 and Scott’s response (4/25/16) was -  "After talking to Matt (tile installer) he agreed that he tried to clean up most of it but must've missed quite a bit. Crazy how that dripped directly into the drain and he didn't see it. Either way we owe you a check. I will mail that out in the next day or two to you. Thanks again for the work.”  We never got a check.A few weeks later (5/19/2016), Scott explained he had been unavailable and will “put that in the mail tomorrow just let me know that you’ve received it”.  Again, we never got a check.  Almost 3 months went by (8/2/16) until we recieved a response to my repeated reminders  (phone, email and text) to drop a check in the mail.  Scott let us know that now he’d be willing to only pay half.  That was unacceptable to us.  We did hear back from Scott again on 9/9/16, this time letting us know that “to get this check your (sic) going to talk to me face-to-face.”  We made arrangements for Scott to come to our home at his next availability, but unfortunately he cancelled at the last minute.  He said he would mail a check on 9/16/16.  We never got a check.On 9/20, Scott said in response to the Revdex.com claim “(he) will submit full payment to her next week”.  It is 10/27/16, still no check.It has been over 6 months since Scott apologized for the damage and agreed to send a $120 reimbursement.  During that time, Scott told us FIVE times that he would send reimbursement.  We still haven’t received the $120 that Scott agreed to back in April.

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Hi,So the business owner said in his Revdex.com response on 9/20 that he would send a check.  I've waited 10 day and still haven't received it.  Thanks for your help.

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To Whom it May Concern,  This response is in regards to the client who wrote a dispute in regards to my company.  Let me start by saying that my...

company has a 20 year reputation in this town and would say that we also have about a 95% approval rating with the clients for that duration of time.  I would say this client is in that 5% of people that you just can't satisfy. This woman hired us to perform a bathroom remodel of wall and floor tile in her bathroom.  The job turned out beautiful and on schedule. We did have some leveling compound that fell through the floor into the lower level bathroom. We did a cosmetic clean up of the area simply because that bathroom was going to be completely remodeled and was completely demoed with missing ceiling, walls, flooring etc. There was going to need underground plumbing to be performed so we did not feel the need to clean out drains.  She let us know that she decided not to remodel and that we were responsible for the repair.  Because of her changing her mind I felt we could meet halfway on cost and move forward. She has refused to see both sides of this issue and would not accept this offer. I'm disappointed that some people can't be honest, fair and amicable and do the right thing for both sides.  For the sake of moving on I will submit full payment to her next week.

[redacted]
Hi,So the business owner said in his Revdex.com response on 9/20 that he would send a check.  I've waited 10 day and still haven't received it.  Thanks for your help.