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Fort Collins Poudre Canyon KOA

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Fort Collins Poudre Canyon KOA Reviews (2)

I was saddened to read this complaintI remember this guest and his family and also his lovely daughterIt is hard for me to believe that your daughter was yelled at but maybe she thought that was trueThe second part of the letter was told to me in a much different way2 workampers from
our other KOA were there working on a broken golf cart and when they were asked for help they said that the guest should go to the office and would get helpI was told that you went to the office and a workampers came out at once and helped.At this KOA we treat all of our guests in a polite and helpful mannerI do not care if you are Polish or HispanicThe next day when your wife came to the office to check out I asked her if everything was OK for her and her family and she said yes I spoke with Trish, she was the other lady working with me when you checked inShe also felt sad that somehow you had felt so bad as to write this letter.I am answering this letter in about the same way that I did to the complaint letter that was sent to KOA inc Theresa K***Fort Collins Poudre Canyon KOA

I was saddened to read this complaint. I remember this guest and his family and also his lovely daughter. It is hard for me to believe that your daughter was yelled at but maybe she thought that was true. The second part of the letter was told to me in a much different way. 2 workampers...

from our other KOA were there working on a broken golf cart and when they were asked for help they said that the guest should go to the office and would get help. I was told that you went to the office and a workampers came out at once and helped.At this KOA we treat all of our guests in a polite and helpful manner. I do not care if you are Polish or Hispanic. The next day when your wife came to the office to check out I asked her if everything was OK for her and her family and she said yes.  I spoke with Trish, she was the other lady working with me when you checked in. She also felt sad that somehow you had felt so bad as to write this letter.I am answering this letter in about the same way that I did to the complaint letter that was sent to KOA inc.  Theresa K[redacted]Fort Collins Poudre Canyon KOA

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Address: 6670 US Highway 287, Laporte, Colorado, United States, 80535-9613

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