Fort Wayne City Utilities

Initial Business Response / [redacted] (1000, 6, 2017/11/21) */ The Utilities policy on removing a name from an account is as follows: The account must be at a zero balance owing before a name can be removed from the accountThis is because both parties are responsible for any debt owedOnce an account is current the persons whose name are on the account may contact the office and request a name be removed Initial Consumer Rebuttal / [redacted] (2000, 8, 2017/11/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) I understand but this could have been said almost months agoHorrible service and communication from Fort Wayne City Utilities and it's supervisorThis closes the Revdex.com case but I plan on writing the company to review their service practices

Initial Business Response /* (1000, 6, 2017/11/21) */
The Utilities policy on removing a name from an account is as follows:
The account must be at a zero balance owing before a name can be removed from the account. This is because both parties are responsible for any debt owed. Once an account...

is current the persons whose name are on the account may contact the office and request a name be removed.
Initial Consumer Rebuttal /* (2000, 8, 2017/11/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I understand but this could have been said 6 almost 7 months ago. Horrible service and communication from Fort Wayne City Utilities and it's supervisor. This closes the Revdex.com case but I plan on writing the company to review their service practices.