This is in reference to your letter dated October 07, 2015. Please find mentioned below the case details for membership number 139357573 and 139357606 with reference to the Partner airline redemption request by Mr. [redacted] .On September 03, 2015 we received a request from Mr....
[redacted] requesting for a Partner Airline redemption ticket for the sector Chicago- Paris dated October 18/21/25, 2015 on American/United Airlines and on the same day we requested the member to email us the Passport copy as per process.On September 04, 2015 Mr. [redacted] also requested for the Zurich – Paris sector dated October 21, 2015 on Swiss Airline,United Airlines and American Airlines. On September 09 we were in receipt of the Passport copy we emailed the member on September 10, 2015 that the booking was confirmed on the Chicago – Washington sector dated October 15, 2015 on United Airways on UA 333 and Washington – Paris sector dated October 15, 2015 on UA 915 in the name of Patel/Nilesh Kumar Babubhai Mr PNR: RCPUGU as well as emailed the member that the Zurich – Paris sector was waitlisted on LX 8 on October 21, 2015 against PNR: NJTQWR in the name of [redacted] On September 10, 2015 member sent an email for the booking for the second guest ([redacted]) from Chicago - Paris and Zurich - Chicago for the both the guest for different dates i.e September 24/29/30, 2015 for onward Chicago - Paris and October 01/06/07/22/27'15 for Zurich - Chicago.On September 12, 2015 we created fresh booking for both the guest basis the date change mentioned on the email dated September 10, 2015 by the member i.e September 29, 2015 Chicago - Washington - Paris on American Airlines and October 06, 2015 for Zurich - Chicago on Swiss Airlines. Staff sent an approval email with the tax amount for both the airlines.On September 13, 2015, member sent an email that the taxes on American/United airlines were lower as compared to Swiss Airlines for the Zurich - Paris sector (Swiss Airlines) compared to Chicago - Washington - Paris (American Airlines). We emailed the member that the taxes are basis the Airline and the sector of travel. On September 14, 2015 member requested for direct flight for Zurich - Chicago on United/American Airlines for October 05, 2015 and on the same day he also requested to try for October 06, 2015 for the same sector. However we were unable to confirm seats on direct flights as seats were not available on United/American Airlines. We sent an approval letter for Zurich-NewYork-Chicago for October 06, 2015 on American Airlines PNR: NXVPCT and PNR:RGXIMG for both the guest.On September 15, 2015 we received an email to redeem JPMiles from different accounts and we emailed the member on September 19, 2015 sent an approval for Chicago-Paris on American Airlines dated September 29, 2015 and Zurich-NewYork-Chicago for October 06, 2015 and PNR SOSIQC and YICFVF for both the guest.On September 19, 2015 member sent a new request for Chicago - Paris for October 06/15, 2015 on United/American Airlines and Zurich - ChicagoOctober 13/22, 2015 on United/American Airlines. We emailed the member on September 22, 2015 with approval letter for Chicago - Paris for October 06, 2015 PNR XRXNUM. On September 25, 2015 member had emailed us for same sectors but different flight numbers. We emailed the member on October 01, 2015 with PNR QUREGX for Chicago-Paris dated October 06, 2015 for Rajini Patel, PNR YFPZDG for Rajini Patel for Zurich - New York sector dated October 13, 2015 and for Nilesh Patel PNR: XRXNUM same sectors. The booking from New York-Chicago had not been credited yet.On October 01, 2015 the member sent an email that as the reservation was not in order as he requested we wanted the booking to be cancelled and post the receipt of the members email we cancelled the bookings. Should you need any further information with reference to above mentioned details please feel free to contact/write to us.Yours sincerely,For Jet Privilege Private Limited.
This is in reference to your letter dated October 07, 2015. Please find mentioned below the case details for membership number 139357573 and 139357606 with reference to the Partner airline redemption request by Mr. [redacted] .On September 03, 2015 we received a request from Mr....
[redacted] requesting for a Partner Airline redemption ticket for the sector Chicago- Paris dated October 18/21/25, 2015 on American/United Airlines and on the same day we requested the member to email us the Passport copy as per process.On September 04, 2015 Mr. [redacted] also requested for the Zurich – Paris sector dated October 21, 2015 on Swiss Airline,United Airlines and American Airlines. On September 09 we were in receipt of the Passport copy we emailed the member on September 10, 2015 that the booking was confirmed on the Chicago – Washington sector dated October 15, 2015 on United Airways on UA 333 and Washington – Paris sector dated October 15, 2015 on UA 915 in the name of Patel/Nilesh Kumar Babubhai Mr PNR: RCPUGU as well as emailed the member that the Zurich – Paris sector was waitlisted on LX 8 on October 21, 2015 against PNR: NJTQWR in the name of [redacted] On September 10, 2015 member sent an email for the booking for the second guest ([redacted]) from Chicago - Paris and Zurich - Chicago for the both the guest for different dates i.e September 24/29/30, 2015 for onward Chicago - Paris and October 01/06/07/22/27'15 for Zurich - Chicago.On September 12, 2015 we created fresh booking for both the guest basis the date change mentioned on the email dated September 10, 2015 by the member i.e September 29, 2015 Chicago - Washington - Paris on American Airlines and October 06, 2015 for Zurich - Chicago on Swiss Airlines. Staff sent an approval email with the tax amount for both the airlines.On September 13, 2015, member sent an email that the taxes on American/United airlines were lower as compared to Swiss Airlines for the Zurich - Paris sector (Swiss Airlines) compared to Chicago - Washington - Paris (American Airlines). We emailed the member that the taxes are basis the Airline and the sector of travel. On September 14, 2015 member requested for direct flight for Zurich - Chicago on United/American Airlines for October 05, 2015 and on the same day he also requested to try for October 06, 2015 for the same sector. However we were unable to confirm seats on direct flights as seats were not available on United/American Airlines. We sent an approval letter for Zurich-NewYork-Chicago for October 06, 2015 on American Airlines PNR: NXVPCT and PNR:RGXIMG for both the guest.On September 15, 2015 we received an email to redeem JPMiles from different accounts and we emailed the member on September 19, 2015 sent an approval for Chicago-Paris on American Airlines dated September 29, 2015 and Zurich-NewYork-Chicago for October 06, 2015 and PNR SOSIQC and YICFVF for both the guest.On September 19, 2015 member sent a new request for Chicago - Paris for October 06/15, 2015 on United/American Airlines and Zurich - ChicagoOctober 13/22, 2015 on United/American Airlines. We emailed the member on September 22, 2015 with approval letter for Chicago - Paris for October 06, 2015 PNR XRXNUM. On September 25, 2015 member had emailed us for same sectors but different flight numbers. We emailed the member on October 01, 2015 with PNR QUREGX for Chicago-Paris dated October 06, 2015 for Rajini Patel, PNR YFPZDG for Rajini Patel for Zurich - New York sector dated October 13, 2015 and for Nilesh Patel PNR: XRXNUM same sectors. The booking from New York-Chicago had not been credited yet.On October 01, 2015 the member sent an email that as the reservation was not in order as he requested we wanted the booking to be cancelled and post the receipt of the members email we cancelled the bookings. Should you need any further information with reference to above mentioned details please feel free to contact/write to us.Yours sincerely,For Jet Privilege Private Limited.