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Four Beers Inc

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Reviews Four Beers Inc

Four Beers Inc Reviews (8)

I have the confirmation I was put on on the calendar for the date scheduled If you did not have me on your schedule, why didn't you respond to my text messages and phone call confirming the date and my gate code instead of allowing me to take off work to be stood up? Groupon refunded my money directly prior to contact by you because they have had other complaints and I don't believe they they want to do business with a company that does not honor what they advertise You were still offering your special several days ago and I believe it was Groupon that got involved

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution of a full refund or honoring of the *** Voucher/order would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Customer was informed that *** would not be sufficient to clean entire house due to the size of the propertyCustomer was informed we can accommodate the needs and send employees at $eachCustomer agreed to the terms, and provided his card information for paymentUpon completion
customer tried to renegotiate terms, and threatened to post complaints about the company unless we gave him the cleaning at 50% discount

Hello,When we took the payment from the customer we used "Square" as the method of processing that payment, which was the same method I used for all my clientsSince the last response we have given the client a 50% refund and have switched to Chase business for our method to collecting payments

Pro Clean contacted Groupon in order to approve the refund for the customer which was confirmed on 1/12/17. Pro Clean cancelled the Groupon campaign and was unaware of the scheduled cleaning. Service representative that was in charge of this scheduling, was terminated by the company for various...

reasons. We apologize for any inconvenience that was caused. Groupon informed Pro Clean that the customer should be receiving their money back shortly, since Pro Clean never redeemed the voucher number.

Hello [redacted], I apologize for the inconvenience this situation has caused and can assure you I will do everything possible to get you the money back. The [redacted] deal states that the promotion is valid for 1 coupon, and you may purchase others as gifts; therefor we are unable to honor it since you...

have already used the discount. Pro Clean AZ, does not receive payment from [redacted] until the voucher is redeemed which would only have happened if we provided the cleaning service and we did not. I will contact [redacted] Merchant Services with the information you provided us and will talk to them about refunding it since we could not honor the voucher. Once I have talked to them I will contact you at the number provided and inform you of their response. Thank you for bringing this concern to our attention and giving us the chance to make things right by you. Respectfully. Jose B[redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The vendors response is FALSE as PROOF by them forging my signature on the credit card statement.  What other information can I provide the Revdex.com so others are not scammed by this vendor also?
Regards,
[redacted]

Pro Clean contacted Groupon in order to approve the refund for the customer which was confirmed on 1/12/17. Pro Clean cancelled the Groupon campaign and was unaware of the scheduled cleaning. Service representative that was in charge of this scheduling, was terminated by the company for various reasons. We apologize for any inconvenience that was caused. Groupon informed Pro Clean that the customer should be receiving their money back shortly, since Pro Clean never redeemed the voucher number.

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Address: 1091 Hwy 10 East, Maricopa, Montana, United States, 85139

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