Sign in

Four Lakes Family Dental

Sharing is caring! Have something to share about Four Lakes Family Dental? Use RevDex to write a review
Reviews Dentist Four Lakes Family Dental

Four Lakes Family Dental Reviews (4)

Non responsive
I have a medical emergency and have worked with the dentist before Dr. Joe. No one is getting back to me and I don’t understand why. Disappointing

DrJoe said It would help with the TMJ and that's not going to help Put my jaw back in position like he thought it would so I was only able to wear it twice and now has to go in the garbage if I would've known that It wouldn't help somewhere else and got the right one I should at least reimburse me half of it

I write in response to the recent compliant files by Ms. Jamie [redacted] on March 31 2017. Ms. [redacted] was first seen in our office on February 3, 2017 from a referral  by [redacted] for a consultation exam. Ms [redacted] expressed to Dr Joe [redacted] that she was experiencing muscle...

related pain on the right side of her face because of her bite and she wanted a “night guard or something similar” to help with the pain. In doctor’s opinion although an appliance could help the problem which originated from a misalignment of her bite an Orthodontic solution could be a better long term solution to correct her problem. Several payment options were presented to MS. [redacted], but costs were a concern.  MS. [redacted] decided on a splint rather than Orthodontic correction. Impressions were taken for the fabrication of an oral  orthotic  appliance to help reduce the discomfort Ms. [redacted] was experiencing. When the appliance arrived from the dental laboratory a few weeks later, Dr  Joe [redacted] was out of town.  Ms. [redacted] insisted on having the appliance delivered by Dr. [redacted]’s partner doctor rather than waiting for Dr [redacted] who has more experience with treating facial pain with appliance therapy.  Our office discussed with Ms. [redacted] that it would be best to wait for Dr [redacted] who was going to be back in a few days, to make sure the appliance was correctly fitted and adjusted for her comfort, but she refused to follow our guidance and insisted on having the appliance. Dr [redacted] communicated with Ms. [redacted] that if she had any questions discomfort or problems with the appliance to call the office. Dr [redacted] did advice that this appliance would require adjustments and possible further fitting depending on how Ms. [redacted]’s symptoms resolved. Ms. [redacted] subsequently called our office requesting a full refund without even contacting us for follow up and before going to another dental office. Given the effort we have taken to resolve Ms. [redacted]s concern, we do not feel any compensation is a fair or a reasonable request. We strive to serve each of our patients with the highest quality of health care experience possible and take pride in committing to each patient’s oral health. We listened and responded appropriately to Ms. [redacted]s concerns and gave her opportunity to return to receive support the appliance and service we delivered.

Dr. Joe said It would help with the TMJ and that's not going to help Put my jaw  back in position like he thought it would so I was only able to wear it twice and now has to go in the garbage if I would've known that It wouldn't help  somewhere else and got the right one I should at least reimburse me half of it

Check fields!

Write a review of Four Lakes Family Dental

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Four Lakes Family Dental Rating

Overall satisfaction rating

Address: 6038 Gemini Dr, Madison, Wisconsin, United States, 53718

Phone:

Show more...

Web:

This website was reported to be associated with Four Lakes Family Dental.



Add contact information for Four Lakes Family Dental

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated