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Four Rivers Harley Davidson

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Four Rivers Harley Davidson Reviews (3)

Business Response to a Complaint Complaint ID#: *** Company Name: SILLS HARLEY-DAVIDSON Company Contact: *** *** Company Phone: *** Company Email: *** Person Who Sent the Complaint: *** *** Staff Member: Response: The customer agreed to our terms on this matter and accepted a $gift card for his reimbursementThe gift card was mailed and signed for by the customerNo other discussions about this matter have taken place between us and the customerSent on: 4/18/10:11:AM

Business Response to a ComplaintComplaint ID#:***Company Name:SILLS HARLEY-DAVIDSONCompany Contact:*** ***Company Phone:***Company Email:***Person Who Sent the Complaint:*** ***Staff Member:Response:Mr*** called the store on a recorded line and asked our
sales person to hold a H-D motorcycle until he was able to come to our store and purchase it (this would be approxweek)He gave the salesperson his credit card information and agreed to the charge on his credit cardHe also asked if for any reason he didn't like the bike, if he could move the deposit to another bike, which we agreed to do soAfter arriving Mr*** decided he did not want to purchase a motorcycleWe agreed to refund his deposit to him in the form of a gift card or store credit.Sent on: 3/28/3:28:PM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** I do not need $store credit that can only be used at there store that is miles away from me. The same thing goes for a $gift card that can only be used in there store

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Address: 3005 Old Husbands Rd, Paducah, Kentucky, United States, 42003-9542

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