Four Seasons Auto Wash Express

Visited Monroe location and employee tried to fold my mirror in and broke it. Once I spoke with management they claimed my mirror was already damaged and tried to blame it on paint shop that recently painted my truck. I'm not someone out to get something for nothing, but they should be held responsible for the damages caused by their employee. It's the managements responsibility to train their employees and clearly that's not what happens here. If so the employee would've known the mirrors don't fold in. I filled out a claim form with the manager on duty. He said that their general manager would be in touch the next day. I didn't receive any contact from him. I had to reach out to them myself via Facebook, before he contacted me back. Finally, I spoke with Sean their general manager to try and resolve this matter, but he said they were not willing to repair the damages. He was even unwilling to offer a refund for the car wash or apologize for my experience! Now I have a mirror broken off and slight damage caused to my door. Fact of the matter is my mirror was attached when I arrived and after the employee tried to fold it in its now broken.
Product_Or_Service: Car wash