We reached out to our client AT&T and they informed us this is a valid and due debtIt is for account number *** *** for internet serviceIt was active from 5-20-until 9-6-The balance is $and service was provided at *** * ** ***, CAin the name of ***
***We have sent a final bill from ATT to *** ***Thank you
We reached out to our client AT&T and they informed us the debt is valid and dueWe have requested a validation letter to be sent to Ms *** as well as notified the credit reporting agencies of the disputeThank you
We sent our first communication to the consumer on or about 6-29-We mailed no further correspondence and on or about 8-12-we reported the account to the credit reporting agenciesWe received an automated consumer dispute verification through e-oscar on 9-4-We verified the accuracy of the reported information and marked the account as disputedThe first communication from the consumer was received through the Revdex.com on 10-9-and a final bill from the original creditor was promptly mailedAccording to our client, the debt is valid and due and an itemized statement has been sent to Ms *** to reflect thatThe account remains marked as disputed with the credit reporting agencies. Thank you
We have reached out to our client AT&T and they informed us that this debt is valid and dueInformation they confirm is the service was for phone number ***-*** *** at the same address as listed in this complaintAT&T says the install date was 2-20-and these charges are
for a service downgrade on 6-14-The current balance is $72.71, this is a land line service downgrade chargeWe have made AT&T aware of her concerns and noted her account in our database as wellThank you
We have updated your address with the information you provided hereWe have ceased collection on this matter pending return of the fraud package we have mailed to your addressWe also sent a copy of the first letter we mailed to the address given to us by AT&TWe have noted your account
for possible fraud and updated the credit bureaus of your disputeThank you
We have noted Mr ***'s account as disputed and requested a validation letter sent to him, we also reached out to the original creditor and requested a copy of his final bill, as soon as they get that to us we will forward it on to Mr ***We have reported his account as disputed and sent his
concerns to AT&T to further investigateThank you
This complaint was received and answered through another portalThis debt has been validated on more than one occassion and it was verified with the original creditor that it is vald and due and the consumer has been informed of this in writing as well as with itemized statementsHere is the
response sent to the other portal on 6-28-in response to the same complaint WHAT IS YOUR RESPONSE TO THIS COMPLAINT?FCSI received the account on or about 2-7-from the original creditor in the amount of $Letters were mailed and calls placed to the consumerOn 3-21-FCSI received a certified letter from the consumer requesting validation of the debt and FCSI reached out to the original creditor and they stated the debt was valid and due and an itemized statement was sent to the consumer detailing what the debt is forThe debt has been validated by the original creditor and a detailed statement of the $balance was sent to the consumer for their reviewThank you.COMPANY RESPONSE SENT06/28/10:57 ET
The mass of Mr [redacted]'s complaint is about services of AT&T so we forwarded his concerns to AT&T to investigate and they have asked us to close this account in our database and remove all negative credit reporting. We have closed his account and requested all credit reporting removed....
Complaint: [redacted]
I am rejecting this response because:I would...
like to keep this open until I get the letter from ATT which after talking to them before, they had informed me that the issue was resolved. So, I'm confused on this company's response saying that ATT told them it is valid and due. Where's the documentation that shows this proof.The lack of any evidence before impacting somebody's credit is exactly what I am disputing. And, the lack of any type of resolution shows once again that this company fails the customer.So, this matter can be closed once I get the letter from ATT and need an explanation on why they told me before this matter was closed.
Regards,
[redacted]
Upon reviewing the attachment, it appears the debts are different debts. The amount in his attachment is for $165.33, which is substantially lower than the debt we are given to collect in the amount of $541.35 as well as they are different account numbers. As I stated before, we had our client AT&T send him a final bill on the debt we have and we informed them of his concerns to investigate further. The account numbers as well as the balances are different. Our client has informed us this debt is valid and due. Thank you.
When we reviewed the account, we did report it to our clients as paid in full and the credit reporting agencies were notified as well. We have again after receipt of this concern sent another notice to the CRA's to have it removed. We have no control over the CRA's doing their job in removing, we...
can only make the request that they do , which we had done prior to this complaint. Thank you
Complaint: [redacted]
I am rejecting this response because: Their explanitation is nonsense. There is no way I could have occupied two accounts at the same time. However, I do not wish to pursude this matter and further with this agency. I will handle this in court. Although I am stating that I reject this offer, please do not pursude it any further.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Again, I'm leaving this open until I received proof/documentation from ATT. As, I stated previously, ATT had said that this issue was resolved.
Regards,
[redacted]
Thank you for your inquiry. Our records reflect only that on 9-4-2014 we received an update request from the credit reporting agencies through eoscar. We verified the accuracy of the reported information and marked the account as disputed. I have mailed under seperate cover to Ms [redacted] a copy of...
the final bill from the original creditor. It is for a sum greater than we are collecting and our client has informed us that the balance due is in fact $[redacted], the amount placed with FCSI and verified with the credit reporting agencies. Thank you again.
The debt Mr [redacted] references was given to us for collection on 5-17-2014 and a letter notifying him of the debt was mailed to him on 5-18-2014. We have checked with our client and they informed us this is a valid and due debt. We have set up payment arrangements for Mr [redacted] to pay his previous...
debts with us and will do so for this debt as well but he will need to speak to a representative to so that his account doesn't continue in the collection process.
Complaint: [redacted]
I am rejecting this response because:
It is unfortunate that we will not be able to reach a resolution at this point. It is clear you have willfully and negligenty violated consumer protections laws in this matter.
We reached out to the original creditor AT&T and they informed us that this is a valid and due debt and they are sending Mr. [redacted] a copy of his final bill. This is a Uverse account #[redacted] it was installed 3-20-2013 and disconnected 9-24-2013 with a remaining balance of $514.35. We have...
noted his account as disputed to the credit reporting agencies. We do not buy nor sell debt and only collect debts we are given as valid and past due from our clients and in this case AT&T. Thank you.
We reached out to our client AT&T and they informed us this is a valid and due debtIt is for account number *** *** for internet serviceIt was active from 5-20-until 9-6-The balance is $and service was provided at *** * ** ***, CAin the name of ***
***We have sent a final bill from ATT to *** ***Thank you
Our client has verified that this debt is valid and dueWe have sent Mr. *** a final bill from the original creditorThank you
We reached out to our client AT&T and they informed us the debt is valid and dueWe have requested a validation letter to be sent to Ms *** as well as notified the credit reporting agencies of the disputeThank you
We sent our first communication to the consumer on or about 6-29-We mailed no further correspondence and on or about 8-12-we reported the account to the credit reporting agenciesWe received an automated consumer dispute verification through e-oscar on 9-4-We verified the accuracy of the reported information and marked the account as disputedThe first communication from the consumer was received through the Revdex.com on 10-9-and a final bill from the original creditor was promptly mailedAccording to our client, the debt is valid and due and an itemized statement has been sent to Ms *** to reflect thatThe account remains marked as disputed with the credit reporting agencies. Thank you
We have reached out to our client AT&T and they informed us that this debt is valid and dueInformation they confirm is the service was for phone number ***-*** *** at the same address as listed in this complaintAT&T says the install date was 2-20-and these charges are
for a service downgrade on 6-14-The current balance is $72.71, this is a land line service downgrade chargeWe have made AT&T aware of her concerns and noted her account in our database as wellThank you
We have updated your address with the information you provided hereWe have ceased collection on this matter pending return of the fraud package we have mailed to your addressWe also sent a copy of the first letter we mailed to the address given to us by AT&TWe have noted your account
for possible fraud and updated the credit bureaus of your disputeThank you
We have noted Mr ***'s account as disputed and requested a validation letter sent to him, we also reached out to the original creditor and requested a copy of his final bill, as soon as they get that to us we will forward it on to Mr ***We have reported his account as disputed and sent his
concerns to AT&T to further investigateThank you
This complaint was received and answered through another portalThis debt has been validated on more than one occassion and it was verified with the original creditor that it is vald and due and the consumer has been informed of this in writing as well as with itemized statementsHere is the
response sent to the other portal on 6-28-in response to the same complaint WHAT IS YOUR RESPONSE TO THIS COMPLAINT?FCSI received the account on or about 2-7-from the original creditor in the amount of $Letters were mailed and calls placed to the consumerOn 3-21-FCSI received a certified letter from the consumer requesting validation of the debt and FCSI reached out to the original creditor and they stated the debt was valid and due and an itemized statement was sent to the consumer detailing what the debt is forThe debt has been validated by the original creditor and a detailed statement of the $balance was sent to the consumer for their reviewThank you.COMPANY RESPONSE SENT06/28/10:57 ET
As I stated in my initial response, a letter of validation has been requested to be sentThank you
The mass of Mr [redacted]'s complaint is about services of AT&T so we forwarded his concerns to AT&T to investigate and they have asked us to close this account in our database and remove all negative credit reporting. We have closed his account and requested all credit reporting removed....
Thank you.
We are basing our response on the response of our client AT&T which confirmed to us the account is valid and due. Thank you.
Complaint: [redacted]
I am rejecting this response because:I would...
like to keep this open until I get the letter from ATT which after talking to them before, they had informed me that the issue was resolved. So, I'm confused on this company's response saying that ATT told them it is valid and due. Where's the documentation that shows this proof.The lack of any evidence before impacting somebody's credit is exactly what I am disputing. And, the lack of any type of resolution shows once again that this company fails the customer.So, this matter can be closed once I get the letter from ATT and need an explanation on why they told me before this matter was closed.
Regards,
[redacted]
Upon reviewing the attachment, it appears the debts are different debts. The amount in his attachment is for $165.33, which is substantially lower than the debt we are given to collect in the amount of $541.35 as well as they are different account numbers. As I stated before, we had our client AT&T send him a final bill on the debt we have and we informed them of his concerns to investigate further. The account numbers as well as the balances are different. Our client has informed us this debt is valid and due. Thank you.
When we reviewed the account, we did report it to our clients as paid in full and the credit reporting agencies were notified as well. We have again after receipt of this concern sent another notice to the CRA's to have it removed. We have no control over the CRA's doing their job in removing, we...
can only make the request that they do , which we had done prior to this complaint. Thank you
Complaint: [redacted]
I am rejecting this response because: Their explanitation is nonsense. There is no way I could have occupied two accounts at the same time. However, I do not wish to pursude this matter and further with this agency. I will handle this in court. Although I am stating that I reject this offer, please do not pursude it any further.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Again, I'm leaving this open until I received proof/documentation from ATT. As, I stated previously, ATT had said that this issue was resolved.
Regards,
[redacted]
Thank you for your inquiry. Our records reflect only that on 9-4-2014 we received an update request from the credit reporting agencies through eoscar. We verified the accuracy of the reported information and marked the account as disputed. I have mailed under seperate cover to Ms [redacted] a copy of...
the final bill from the original creditor. It is for a sum greater than we are collecting and our client has informed us that the balance due is in fact $[redacted], the amount placed with FCSI and verified with the credit reporting agencies. Thank you again.
The debt Mr [redacted] references was given to us for collection on 5-17-2014 and a letter notifying him of the debt was mailed to him on 5-18-2014. We have checked with our client and they informed us this is a valid and due debt. We have set up payment arrangements for Mr [redacted] to pay his previous...
debts with us and will do so for this debt as well but he will need to speak to a representative to so that his account doesn't continue in the collection process.
Complaint: [redacted]
I am rejecting this response because:
It is unfortunate that we will not be able to reach a resolution at this point. It is clear you have willfully and negligenty violated consumer protections laws in this matter.
Regards,
[redacted]
We reached out to the original creditor AT&T and they informed us that this is a valid and due debt and they are sending Mr. [redacted] a copy of his final bill. This is a Uverse account #[redacted] it was installed 3-20-2013 and disconnected 9-24-2013 with a remaining balance of $514.35. We have...
noted his account as disputed to the credit reporting agencies. We do not buy nor sell debt and only collect debts we are given as valid and past due from our clients and in this case AT&T. Thank you.