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Stole my money after a terrible experience.
I wattled to exchange pounds for dollars, the rate advertised on the side of the machine looked reasonable. The first screen asked me to choose the currency I wanted to receive. I hit us dollars and expected to be shown an exchange rate. I was not, the only option I had was to insert cash. Assuming I could cancel the transaction, I put in a twenty. Only then was I shown the exchange rate which was obscenely low ($26 for £20)! I wanted to cancel the transaction but couldn't. I couldn't get my money back, I couldn't review terms or conditions (which I didn't agree to and wasn't shown). I decided to wait for the transaction to time out, which it never did. The machine just beeped a couple times, had I walked away to get help sometime could have taken my money.
I then pushed the only button available, "next", which completed the transaction and printed a receipt saying I received $26.40. In fact, I received 30 cents. IT KEPT ALL THE MONEY WHICH I DIDN'T WANT TO GIVE IT IN THE FIRST PLACE.

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Description: Commodity Trading Advisory Service

Address: 2135 Yvonne St, Waukesha, Wisconsin, United States, 53188-4753

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