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FourNano

12344 Northwest Hwy, Dallas, Texas, United States, 75228

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Reviews Online Retailer FourNano

FourNano Reviews (%countItem)

This website falsely advertises what they are actually selling. The product received is complete junk. They also will not honor their return policy.
This website is a scam. I ordered their "shoe boxes." What I received was not what was pictured on their website. I received some junk I couldn't even use. These "boxes" were flimsy plastic material like what a folder is made out of. The plastic front closure was completely useless because it couldn't actually be secured to the front of the box. I made a big deal with Paypal, because the seller refused to refund me despite their return policy. However, by the time Paypal approved the refund (2 months later), I had thrown the "shoe boxes" out so I couldn't return them. Also, while Paypal was investigating my dispute, the seller went and posted (obviously) fake reviews about the "shoe boxes." Do yourself a favor and avoid this website at all costs. It's a complete rip-off, and you won't get what you actually ordered.

Desired Outcome

I'm not seeking a resolution with the seller at this point. I'm just going to dispute with my credit card company.

false advertizing

No contact email/phone or remedies for return.

Never received a tracking number or order number.

Totally fake company
We ordered 12 stackable shoe boxes on the basis of false advertising and misrepresentation on Fournano website on 2/22/20.

We received no notices from this company to provide us tracking or order number.

Two weeks later we received a package filled with flimsy plastic sheets that were not amenable to form a box, let alone be stackable.

Numerous efforts to contact this company has been unsuccessful since there are no contact phone number or customer service.

Online website asks you to contact the [email protected] for questions and when you go there it flips back to the home page.
Return and exchange section asks you to complete "below form", but there is no form below!!!
This is a scam company deceiving public with false advertising and no recourses after your order.

Their website has to be taken down to protect the public.

Desired Outcome

Full Refund

I received the item I ordered and was unhappy with the product so I followed the steps on their website to file a return. I emailed support and someone named Kas *** (***@gmail.com) responded. He then proceeded to say:
"Hi,
Very sorry
The company contract with us before has expired, they are responsible for processing the return,
we are still looking for a new partner company, so there is no way to handle the return.
We can refund you $5"
I told him the was unacceptable and to file my return appropriately and he responded again saying:
"we can't receive the package successfully if you return it back,
for reducing your lost, we arrange to refund you $6,
and you could send it to your friend as a gift if you don't like it, is it ok'"
No, this is not OK. I spent $43.99 and expect a full return.
Product_Or_Service: 2019 New Drawer Type Shoe Box Ã? 1
Order_Number:

Desired Outcome

Refund I would like for this company to be reviewed to ensure it is a safe business, but moreover, would like to receive my refund of $43.99. Thank you.

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Address: 12344 Northwest Hwy, Dallas, Texas, United States, 75228


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