Fox HVAC and Appliance Service

Initial Business Response /* (1000, 5, 2015/11/03) */
We complete the job on May 21,
Refrigerator wasn't working at allAfter we replace the main control board refrigerator worked for a few weeksWhen she called back she already purchased a new refrigerator asking for a refundWe agreed
to refund $labor chargeShe received the check#***We solved the problem with the customer
Thank you
Initial Consumer Rebuttal /* (3000, 7, 2015/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Incorrect
Repair was done on main control board Paid $Warranty days on parts and days on labor as per Receipt $
Came back rep did not work.Ffixed worked for a few weeks Called back and the owner *** *** came on at pm and explained that a complete frepair was needed at the cost of around $
The broken Ref $ Freezer still here
At this point I had no trust in this company
All food was now ruined and I went out and bought a new Ref.& Freezer
A check in the amount of $was recafter Revdex.com report was done.Postmarked Oct 24th
I believe I am entitled to a full refund as per there warranty
I have called this company more then times for no shows and new appointments and am awaiting a written conformation on those calls for you
I do not agree that this problem is solved
Best regards
MI