Roman">This email is in response to ID [redacted] The complainant was sent a water bill through the USPostal SystemThe complainant received our policies and procedures regarding billing and payments at the time their water service account wast set upPlease find attached our Billing and Payments Policy We do not shut off water for non-payments after noon on FridaysThis allows customers to come in and pay their bills and have service turned back on before the weekendWe also leave a water shut off notice at the residence The complainant came into our office with a confrontational attitude and accused our billing and collections clerk of cheating and screwing her out of her moneyThe complainant did not have the receipt and change thrown back, it was laid on the counter If you have any questions, give me a call at 812-397- Noah JS [redacted] Clerk-Treasurer Town of Shelburn
Roman">This email is in response to ID [redacted]. The complainant was sent a water bill through the U. S. Postal System. The complainant received our policies and procedures regarding billing and payments at the time their water service account wast set up. Please find attached our Billing and Payments Policy.
We do not shut off water for non-payments after noon on Fridays. This allows customers to come in and pay their bills and have service turned back on before the weekend. We also leave a water shut off notice at the residence.
The complainant came into our office with a confrontational attitude and accused our billing and collections clerk of cheating and screwing her out of her money. The complainant did not have the receipt and change thrown back, it was laid on the counter.
If you have any questions, give me a call at 812-397-5900.
Noah J. S[redacted] Clerk-Treasurer Town of Shelburn
Roman">This email is in response to ID [redacted] The complainant was sent a water bill through the USPostal SystemThe complainant received our policies and procedures regarding billing and payments at the time their water service account wast set upPlease find attached our Billing and Payments Policy We do not shut off water for non-payments after noon on FridaysThis allows customers to come in and pay their bills and have service turned back on before the weekendWe also leave a water shut off notice at the residence The complainant came into our office with a confrontational attitude and accused our billing and collections clerk of cheating and screwing her out of her moneyThe complainant did not have the receipt and change thrown back, it was laid on the counter If you have any questions, give me a call at 812-397- Noah JS [redacted] Clerk-Treasurer Town of Shelburn
Roman">This email is in response to ID [redacted]. The complainant was sent a water bill through the U. S. Postal System. The complainant received our policies and procedures regarding billing and payments at the time their water service account wast set up. Please find attached our Billing and Payments Policy.
We do not shut off water for non-payments after noon on Fridays. This allows customers to come in and pay their bills and have service turned back on before the weekend. We also leave a water shut off notice at the residence.
The complainant came into our office with a confrontational attitude and accused our billing and collections clerk of cheating and screwing her out of her money. The complainant did not have the receipt and change thrown back, it was laid on the counter.
If you have any questions, give me a call at 812-397-5900.
Noah J. S[redacted] Clerk-Treasurer Town of Shelburn