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FPL Home Services

582 N US Highway 1, Tequesta, Florida, United States, 33469-2373

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FPL Home Services Reviews (%countItem)

I was most impressed and satisfied with the excellent service from Jose P., A/C technician. His knowledge, ability to explain and answer the many questions we had was top notch.

The 1-A team did a great job installing two new units particularly because of the small tight space available. Prompt, courteous, tidy and professional

I bought a system for my garage back in April 2017 and they never pullkked a permit and got the system inspected with Martin county.
The county inspected came to my house 2 weeks ago and notified me I was in violation because I did not get an inspection. I call a person called *** and she said she would gwt the permit and have it inspected the next day. Now 2 weeks later I have not hear a word from ***!! When I bought the system from there salesman *** he said he would come by when it was installed and check on it but never did so. The installation was very poor with a tin vent running up the side of my house with black tape on the bottom of it to stop animals from getting in. Other homes in my neighbor hood had one installed by other contractors with a nice smaller white cover installed. I for sure got the wrong company!!

Desired Outcome

Guys at least get the work legally completed with the county and send someone out to look at the poor workmanship!!

FPL Home Services Response

First off, I'd like to apologize for this falling through the cracks. It is never our intention to ignore anything as serious as a lack of permit or an unhappy customer.

I have seen the failure for the permit/inspection and we will need to get out and draw out the home as well as do an electrical load calculation on the service panel. I can have the same person do this to help with your schedule.

I am not sure what the thin pipe is exactly, so that may take an additional trip.

Feel free to contact me directly so we can get these concerns addressed ASAP.

***@jupiter-tequesta.com

Customer Response • Jan 29, 2018

My air conditioner has been fixed the middle of December but Martin County has not inspected the work. I was told that it would be scheduled by the teck when he completed the work the middle of December. I will turn Jupiter-Tequesta Air Conditioning into the Martin County Inspections dept.
*** XXX XXX XXXX. ***@aol.com

FPL Home Services Response • Feb 23, 2018

At this point we only have 2 options. Removing the equipment and giving a refund OR doing what the county is asking and insulating the garage attic and garage door.

I would like to get *** out to the home to get the information on the garage door if the client would like to keep the system installed.

PLease email ***@jupiter-tequesta.com

Customer Response • Jun 13, 2018

Closing complaint per Mr. it has now been resolved.

Eric W was our technician to install new bathtub and shower fixtures. We were pleased with his work and his promptness. Thank you for a job well done.

Excellent service. Showed up on time. Gave clear explanation on features of garbage disposals to choose from. I chose to go with their top of the line model. Despite it's power it is unbelievably quiet & has simple features to engage if it were to jam up. Daniel, my service rep, was very polite, efficient, informative, & knowledgable. I highly recommend both Danial & Jupiter-Tequesta Air Conditioning, Plumbing & Electric for servicing your needs, Earl S., Riverbend Country Club.

Hi I have used Jupiter/Tequesta for a year several times this year. They are a very professional company. I am very satisfied them the entire operation. Today our GFI and Lamp need replacement. Ronnie was dispatched showed early and handled repairs like a professional. 2 thumbs up as always for Jup/Teq.

The service tech, Taylor, called in advance of arrival, came within 10 minutes, introduced himself pleasantly, put on booties and went to work. He explained what he was doing, didn't mind that I watched, was neat, clean and efficient. He took pictures of our ducts with his 'phone and showed us what needed to be done. All in all, he was very pleasant. capable and professional.

We just had 3 air conditioner units installed by Jupiter-Tequesta AIr Conditioning. Steve and the entire crew were prompt, professional, and delivered quality service. We would highly recommend them for all air conditioning needs.

Jupiter Tequesta AC has serviced our home for over 10 years. While they have maintained our AC to perfection, we also have benefited from their electrical and plumbing services. Communication and concern for customer satisfaction are a proven benefit. Steve I. did our recent tune-up. He was friendly and extremely competent. Overall, the value provided is why you would do well to use their services.

Eric W did a great job for us and we would highly recommend him and this company

Excellent service. Chris C. was my technician. He is professional, kind, highly competent. This is a great company. They have consistently provided me with superior service. Thank you.

As always the service is amazing. Would recommend them to anyone

I had Jesse come out today for an annual check up of the system and flushing of the drain lines. Jesse was great, he took the time to explain everything and respected my property (putting on booties before walking around inside. I would not hesitate in recommending Jupiter - Tequesta based on my experience today with Jesse. Great Job!!!!!

Jupiter-Tequesta air,
thank you, and all the professionals that helped put together our new air conditioner.
I wish I could remember all their names but I will not forget the quality work and
guidance.
Robert s.

Steve N was my technician he was very polite soft-spoken and had a nice way of delivering the message that I needed a new air condition unit, which is never easy to hear. I consider them trustworthy and reliable.
They are very professional and do excellent work Shannon on the phone was easy to talk to as well, I have called and use the company many times I always recommend them.

Jesse is an awesome tech. Professional, on time and thorough. Everyone I've had to my home has been great. I have a service contract and the front office is right on top of the scheduling. I couldn't be happier.

Taylor did a great job servicing my hvac unit. Very knowledgeable and polite.

The response to coming out was incredible. They are quick, friendly, clean and efficient. They stand by their work and I highly recommend Jupiter Tequesta Plumbing.

Eric and Jordan came out to determine whether our booster pump was functioning properly. At first they thought it might have to be replaced, but they went the extra mile and found that our house watcher had inadvertently turned off a connecting pipe. No replacement necessary. They were neat, clean, polite and called to see if they could come early (what a new concept!). Highly recommend Jupiter Tequesta Plumbing.

Trevor P. arrived for my appointment E Aliya which was fantastic. He installed my faucet as requested, cleaned up after installation and was an all around good guy..! Would recommend him especially if you want good service..!!AAA++++

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Address: 582 N US Highway 1, Tequesta, Florida, United States, 33469-2373

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