Revdex.com of Northeast California Complaint ID# 10461691Dear [redacted] I am [redacted] , founder and owner of Fraley & Fraley, Sacramento Bankruptcy Attorneys This matter came to my attention before your contact with my office [redacted] , my marketing specialist came to me right after receiving a phone call from an individual with a female voice that refused to identify herself and was yelling at himIt now appears that Ms [redacted] ( [redacted] ) is the same individual that he tried to have a conversation withShe first talked to my receptionist *** [redacted] was unable to provide her any information about the law suit letter and why she received itSince she would not identify herself, [redacted] turned the call over to ***Again she would not give her name and was, as he put it “argumentative and brash.” Without a name, he could not look up and give her any specific information about her letterHe tried to let her know that all the information about the lawsuit on the letter and that the information was obtained from public records The letter is an advertisementPer California State Bar rules, the words “Legal Newsletter” is printed in point print size on both the letter and the envelopeThe information is in point “Angsana New” type face on the front of the envelope and point “Gabriola” type face at the top center of the letter right below the letterhead Now that I finally have a name I have been able to pull up the letter and the information that the letter was based onA reprinted copy of the envelope and the letter is included for you to reviewByState Bar Rules, we are required to keep a sample of our advertising mailersWe go beyond that in the fact that we can reprint every letter we send outWe are in full compliance with the State Bar advertising rules.There is a lawsuitThe case is from San Joaquin County which is why she could not find the lawsuit informationShe was looking in the wrong countyHaving her name would have allowed Mr [redacted] to provide her the detailed information we are giving youThe letter she has includes all the information (other than the fact that it was in San Joaquin County) in itThe case number is also accurateBoth of these are evidenced in the documentation I am providing you now with this responseMr [redacted] would have been happy to provide her the same information if she had simply provided her nameInstead he was berated and hung up on.I sent the letter to her because, according to the information we got from a website "BeenVerified.com" that does searches for people, she goes by both the name listed on the case, “ [redacted] ” and the name she is using today, “ [redacted] ***.” It appears that she may also go by another alias “ [redacted] Wells.” Another factor in choosing to send this individual a letter is that [redacted] recently lived in Stockton, which is in San Joaquin County, the same county that the law suit was filed inTherefore it is likely though not 100% certain that she is the defendant in this law suitA copy of the “BeenVerified Report” is being provided to you with this response In looking at the San Joaquin County Courts website it appears that the defendant has not been served as of the day she complained to you and my office, and very well could be [redacted] The Court Records show that the lawsuit appears to be based on some sort of auto accidentI have provided you with a copy of the San Joaquin County Court records.If she has not yet been served with the lawsuit it would be understandable that she may not be aware of the caseThere have been occasions where people thought they had not been sued only tofind out later that, in fact, they had been sued.Our letter is meant to help people to know that they have options if they are suedWe do NOT and will never send out random letters about “fake” law suits to scare peopleIt would be unethical,useless and economically infeasible to do so and I would never do that.We never threaten people nor, as you can see, provide information to themThey do not have to fear us, but they may be wise to prepare themselves to deal with the lawsuit by thecreditorWe just give them the facts we have based on the Court documents.We do our best to make sure the person listed on the law suit and the person we mail the letter to is the same personWe recognize that occasionally one of our letters may be accidentally mailed to someone with the same name who has not been sued.Because of that possibility we have a statement that reads as follows: “If we contacted you in error, and in fact it is another person with the same name that was sued, please accept our apologies and ignore this letter.” This is in bold located on the front of the letter as the first sentence in the first paragraph that would be read by the recipient.Whether or not the law suit is against Ms [redacted] we cannot be 100% sure of but there is a fairly high probability is likely that it isWe have also covered the possibility of it not being the person sued in the letter as stated above.If Ms [redacted] had a problem with our letter, she could simply have done what the letter says, and tossed the letter instead of getting upset at us.What we state in the letter is completely accurate and trueWe are as described and help people who have financial problemsWe stand by the accuracy of the information in letter.I am not going to stop sending letters to other people who have been suedWe have many clients who come to us based on the letters and very much appreciate receiving our letter so they candeal with the problem before or soon after they are served.I am truly sorry that Ms [redacted] is upset at receiving our letter I wish her wellIt is never our intention to upset people, just to help themI would note that this person is not, nor has never been a client/customer of our law firmBased on her not being a client and the clear misstatements and inaccuracies in her allegations,I would request that this complaint not be placed on our Revdex.com records.Sincerely, [redacted] ***
I am rejecting this response because:The information provided by Mr [redacted] is incorrectI did give my name ( [redacted] ***) and told the gentleman I spoke with on the phone that I had a case number as wellHe refused to give me any information regarding the case unless I made some sort of appointment with their office and told me I could find all the information I needed in the letterHe refused to tell me which court to contact regarding this case as wellI understand that this is some sort of advertisement for this particular law office but it is misleadingIt states my name and an actual case numberI just wanted more information from the office that somehow had my name and this case numberThere is no reference in the letter to previous legal names I have used or any connection to San Joaquin County where I previously residedHad the gentleman I spoke with given me the information they provided to Revdex.com, I would not have needed to file a complaint
Revdex.com of Northeast California Complaint ID# 10461691Dear [redacted] I am [redacted] , founder and owner of Fraley & Fraley, Sacramento Bankruptcy Attorneys This matter came to my attention before your contact with my office [redacted] , my marketing specialist came to me right after receiving a phone call from an individual with a female voice that refused to identify herself and was yelling at himIt now appears that Ms [redacted] ( [redacted] ) is the same individual that he tried to have a conversation withShe first talked to my receptionist *** [redacted] was unable to provide her any information about the law suit letter and why she received itSince she would not identify herself, [redacted] turned the call over to ***Again she would not give her name and was, as he put it “argumentative and brash.” Without a name, he could not look up and give her any specific information about her letterHe tried to let her know that all the information about the lawsuit on the letter and that the information was obtained from public records The letter is an advertisementPer California State Bar rules, the words “Legal Newsletter” is printed in point print size on both the letter and the envelopeThe information is in point “Angsana New” type face on the front of the envelope and point “Gabriola” type face at the top center of the letter right below the letterhead Now that I finally have a name I have been able to pull up the letter and the information that the letter was based onA reprinted copy of the envelope and the letter is included for you to reviewByState Bar Rules, we are required to keep a sample of our advertising mailersWe go beyond that in the fact that we can reprint every letter we send outWe are in full compliance with the State Bar advertising rules.There is a lawsuitThe case is from San Joaquin County which is why she could not find the lawsuit informationShe was looking in the wrong countyHaving her name would have allowed Mr [redacted] to provide her the detailed information we are giving youThe letter she has includes all the information (other than the fact that it was in San Joaquin County) in itThe case number is also accurateBoth of these are evidenced in the documentation I am providing you now with this responseMr [redacted] would have been happy to provide her the same information if she had simply provided her nameInstead he was berated and hung up on.I sent the letter to her because, according to the information we got from a website "BeenVerified.com" that does searches for people, she goes by both the name listed on the case, “ [redacted] ” and the name she is using today, “ [redacted] ***.” It appears that she may also go by another alias “ [redacted] Wells.” Another factor in choosing to send this individual a letter is that [redacted] recently lived in Stockton, which is in San Joaquin County, the same county that the law suit was filed inTherefore it is likely though not 100% certain that she is the defendant in this law suitA copy of the “BeenVerified Report” is being provided to you with this response In looking at the San Joaquin County Courts website it appears that the defendant has not been served as of the day she complained to you and my office, and very well could be [redacted] The Court Records show that the lawsuit appears to be based on some sort of auto accidentI have provided you with a copy of the San Joaquin County Court records.If she has not yet been served with the lawsuit it would be understandable that she may not be aware of the caseThere have been occasions where people thought they had not been sued only tofind out later that, in fact, they had been sued.Our letter is meant to help people to know that they have options if they are suedWe do NOT and will never send out random letters about “fake” law suits to scare peopleIt would be unethical,useless and economically infeasible to do so and I would never do that.We never threaten people nor, as you can see, provide information to themThey do not have to fear us, but they may be wise to prepare themselves to deal with the lawsuit by thecreditorWe just give them the facts we have based on the Court documents.We do our best to make sure the person listed on the law suit and the person we mail the letter to is the same personWe recognize that occasionally one of our letters may be accidentally mailed to someone with the same name who has not been sued.Because of that possibility we have a statement that reads as follows: “If we contacted you in error, and in fact it is another person with the same name that was sued, please accept our apologies and ignore this letter.” This is in bold located on the front of the letter as the first sentence in the first paragraph that would be read by the recipient.Whether or not the law suit is against Ms [redacted] we cannot be 100% sure of but there is a fairly high probability is likely that it isWe have also covered the possibility of it not being the person sued in the letter as stated above.If Ms [redacted] had a problem with our letter, she could simply have done what the letter says, and tossed the letter instead of getting upset at us.What we state in the letter is completely accurate and trueWe are as described and help people who have financial problemsWe stand by the accuracy of the information in letter.I am not going to stop sending letters to other people who have been suedWe have many clients who come to us based on the letters and very much appreciate receiving our letter so they candeal with the problem before or soon after they are served.I am truly sorry that Ms [redacted] is upset at receiving our letter I wish her wellIt is never our intention to upset people, just to help themI would note that this person is not, nor has never been a client/customer of our law firmBased on her not being a client and the clear misstatements and inaccuracies in her allegations,I would request that this complaint not be placed on our Revdex.com records.Sincerely, [redacted] ***
I am rejecting this response because:The information provided by Mr [redacted] is incorrectI did give my name ( [redacted] ***) and told the gentleman I spoke with on the phone that I had a case number as wellHe refused to give me any information regarding the case unless I made some sort of appointment with their office and told me I could find all the information I needed in the letterHe refused to tell me which court to contact regarding this case as wellI understand that this is some sort of advertisement for this particular law office but it is misleadingIt states my name and an actual case numberI just wanted more information from the office that somehow had my name and this case numberThere is no reference in the letter to previous legal names I have used or any connection to San Joaquin County where I previously residedHad the gentleman I spoke with given me the information they provided to Revdex.com, I would not have needed to file a complaint