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Framecraft Reviews (4)

I have reviewed the response made by the business in reference to complaint ID [redacted] I want no more contact; keep the money because I do feel cheatedWhen I originally purchased the chair that was priced at $90, the footstool was includedThe original price was $for bothObviously, there is something wrong with his pricingI do know a friend of mine bought a table from him and wasn't sure it was what she wantedHe told her if she decided she didn't like it, to bring it back and he would re-consign it so she would get her money backHmmmm, how could he guarantee her that?Again, I repeat, I have been substitutingI have to leave home by 6:Afterwards, I have play rehearsal from 3:until 5:I don't get home in time to call; however, if I had been called when I was told I was going to be called, I was here that week.He talks about "pages" in his responseI only consigned four items and have one page.It is too late to make amendsIf I was held to the contract, the business should have been held to it alsoI was always told a contract was bindingIn the case of Consignment 1st, it appears to be only for the person, not the business.To the Revdex.com, thank you for your attempted helpI know this situation has not been easyThe people who have dealt with Consignment 1st have told me, in retrospect, that everything that has happened happened to them.Again, if any mail appears in my mail box from Consignment 1st, it will be returned Regards, [redacted]

To the Revdex.com,I spoke with the individual yesterday and there has been a misunderstanding about the issues at handHis check was mailed (5/5/16) before the complaint was filed and has not had time to be delivered yetThe customer was not fully aware of the serious nature of the medical issues I had (strokes) that caused the closure of the business for a time and required my hospitalizationThat closure has delayed payment to our customers but we are currently in the process of catching upBecause of the delay our customer feared he would not get paid and that was the reason for his complaintHe was gracious in our conversation and stated he would close the case as soon as he received the checkSincerely,Consignment 1st

I don’t recall any conversations with Mrs [redacted] but I did speak with Mr***We have a number of people that do not read their contract and fail to call before an expensive item expires and I assure you they are not is I am a bit confused with Mrs [redacted] being upset as I stated that the ***s would receive the payout for the bed in weeks as per the recent conversation with her husbandWe have over 5,accounts and it’s impossible to know which accounts have expired items in them unless I hear from the consignerI do not have any record of a phone call prior to the expiration date from the [redacted] familyIt is possible that we talked by phone and I could not look up the account, as I am frequently assisting customers out on the sales floorIn a conversation I certainly would have encouraged Mr [redacted] to re-consign the bed because I felt it would sell, but as I stated I have no record of any calls prior to the expirationIf I had refused to pay them when the husband called in March I would understand Mrs [redacted] being upset but that has never been the caseWhen I spoke to Mr***, I did not hesitate to make the needed changes so the ***s would be paidAs far as the selling price goes they signed a contract listing a specific consigned price so I would assume Mrs [redacted] would have been satisfied with the pricing.Consignment 1st

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

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