Francis Pollinger & Son Roofing and Siding

Please accept my sincere apology for not returning our company, Francis Pollinger & Son, Inc., correspondence sooner but I had emergency surgery and was not in the office to reply to Mr [redacted] 's concern.Our company installed and Elk Prestique Plus shingle roof which carried a year Warranty on the shinglesWe also provided Mr [redacted] a year warranty on labor not a year warranty as he has statedOur company installed the shingles according to the manufactures specifications that were detailed back in February when Mr[redacted] contracted us to install his roofWhen Mr [redacted] contacted our office to inform us that he was having a leaking issue on 4/23/15, I, [redacted] sent our foreman out to his house to make any necessary repairs that may have been causing the said water filtration at no cost to Me [redacted] even though the workmanship warranty had expiredThe installation of the shingles in were certainly up to the standards that were outlined by the manufacturer atthat time[redacted] has discontinued manufacturing shingles which occurred around years agoI stated to Mr [redacted] , that our company is willing to make any repairs to correct any leaks he may be having but as to installing a new shingle roof as he is seeking, I do not believe that is an option for our companyAs I stated, the shingles were installed according to the specifications of the [redacted] when the roof was installed in February 1990.Please contact me with any further questions or concernsI am back to work but for only a few hours a day which is y between & 4:p.m