Complaint: [redacted] I am rejecting this response because: First, I would like to establish I always pay my own way for any and all services I've ever receivedAt the end of December 2017, I was referred to Dr [redacted] office for a single wisdom tooth extractionAfter I settled into the dentist's chair I was reminded there was a second wisdom tooth that would eventually need to be removedI thanked him and acknowledged this but told him I didn't think there was enough benefits in my account to cover both (two)I was told to wait and his office would checkMinutes later I am told there is enough and I have that optionImportant: I had them call the insurance carrier again to verify my coverage because I'm on a retiree's fixed income, paying in cash and do not like debtI really empathize these latter pointsI, also, told Dr*** the visit was not an emergency nor was I in any painThe stop was about using my 'end of the fiscal year benefits'Dr[redacted] returned to the dentist chair told me the insurance carrier approved and both extractions were coveredI then inquired what my total 'out of pocket' co-pay wasI was told $and after weighing it said OKI paid (in full), wished everyone well and went on my wayA couple months later I start getting these phone calls that some body got it wrong and I owed another $369.00! This was not an emergency; it was a routine stopI was receiving renew benefits in a couple weeks (new fiscal) and would have been cover for dormant second extractionBut instead, because Dr [redacted] knew I didn't want my credit rating hurt, there was pressure on me to paySo I paidI don't know if it was the insurance carrier's fault; if so, they should have sued themOr maybe it was about revenue enhancement given the holidaysBut I do know It is not fairAnd I feel scammedI'm getting angry again just thinking about itI encourage consumers to stay away from Dr [redacted] and [redacted] I'm moving on Thank you Revdex.com Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: First, I would like to establish I always pay my own way for any and all services I've ever receivedAt the end of December 2017, I was referred to Dr [redacted] office for a single wisdom tooth extractionAfter I settled into the dentist's chair I was reminded there was a second wisdom tooth that would eventually need to be removedI thanked him and acknowledged this but told him I didn't think there was enough benefits in my account to cover both (two)I was told to wait and his office would checkMinutes later I am told there is enough and I have that optionImportant: I had them call the insurance carrier again to verify my coverage because I'm on a retiree's fixed income, paying in cash and do not like debtI really empathize these latter pointsI, also, told Dr*** the visit was not an emergency nor was I in any painThe stop was about using my 'end of the fiscal year benefits'Dr[redacted] returned to the dentist chair told me the insurance carrier approved and both extractions were coveredI then inquired what my total 'out of pocket' co-pay wasI was told $and after weighing it said OKI paid (in full), wished everyone well and went on my wayA couple months later I start getting these phone calls that some body got it wrong and I owed another $369.00! This was not an emergency; it was a routine stopI was receiving renew benefits in a couple weeks (new fiscal) and would have been cover for dormant second extractionBut instead, because Dr [redacted] knew I didn't want my credit rating hurt, there was pressure on me to paySo I paidI don't know if it was the insurance carrier's fault; if so, they should have sued themOr maybe it was about revenue enhancement given the holidaysBut I do know It is not fairAnd I feel scammedI'm getting angry again just thinking about itI encourage consumers to stay away from Dr [redacted] and [redacted] I'm moving on Thank you Revdex.com Sincerely, [redacted]
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