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Frank Shirey Cadillac, Inc.

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Reviews Frank Shirey Cadillac, Inc.

Frank Shirey Cadillac, Inc. Reviews (2)

Initial Business Response /* (1000, 5, 2014/08/13) */
Contact Name and Title: *** *** Service Dir
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@shireycadillac.com
This customers vehicle is a with 159,miles it is possible that when a leak is repaired
that now it will
leak at the next weakest pointbut she states that the leak is in the same spot last visit, so I will look at the vehicle at no charge add dye and inspect with a black light to determine where leak is coming fromIf the leak is from the same area I will repair under warranty at no chargeIf the leak in found elsewhere I will provide a free estimate and the customer can decide if they would like it repaired

Initial Business Response /* (1000, 5, 2014/11/18) */
Contact Name and Title: [redacted] SVC DIRECTOR
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@SHIREYCADILLAC.COM
PULLED RO'S FOR CUST TALKED TO TECH AND ADVISOR. WHEN CUST CAME IN HE HAD AN ABS ISSUE WITH FRONT BRAKES . THERE IS A...

TSB FOR THE PROBLEM HE WAS HAVING WE ORDERED AND REPLACE FRONT SENSORS PER BULLITIN. WHHEN CUST CAME BACK THE ADVISR AND TECH DROVE THE CAR WITH CUST AT THAT TIME THERE WAS NOT A ISSUE AS CUST STATED. IF AT A FUTURE TIME THERE WAS A PROBLEM AND WE COULD HAVE VERIFIED WE COULD HAVE ADDRESSED HIS FIRST PROBLEM WAS IN FRONT . HAVE NOT REPAIRED ANYTHING IN REAR BRAKES CANT TELL YOU WHAT THAT PROBLEM WAS . WHAT WE REPAIRED WAS WHAT WE FOUND IN FRONT SENSORS. IF THERE ARE ANY QUESTIONS PLEASE FEEL FREE TO CALL . THANK YOU

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