Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Following [redacted] head of Customer Service, Steve's direction, my car was brought in after months after buying itI did not have use of my car for over a month as " [redacted] **" under my warranty and I continued to experience the same issues a few months after that, and then again a few months after that--all in following what I thought was a reputable establishmentCar history was never explained to me, including a previous accidentWhen trying to resolve the issue members of [redacted] said they would never even let their daughter drive the car I boughtI was then pressured into buying another car from themBottom line is [redacted] should take full responsibility for the cost of this car and all its issues as they knowingly sold a car with a negative history In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below: This reply is late as complaint was sent to wrong company at wrong addressWe deeply regret the inconvenience experienced by [redacted] ***Unfortunately this was an unforeseen and extremely rare issue that we had no control overThe original title issued for this auto by [redacted] was printed with an incorrect vehicle identification numberThe dealership that sold the car to us was unable to obtain a corrected titleTherefore, rather then [redacted] driving a car that could not be registered to him we offered to give a full refund of his purchase price as we were unable to locate a replacement vehicle for him in a short amount of timeAgain, we apologize for [redacted] ***s inconvenience but we did remedy the problem the only way we could
[redacted] BOUGHT THE VOLKSWAGEN ON WITH 117,MILES ON IT,DEALER RESPONSIBILITY IS DAYS OR 1,MILES WHICH EVER COMES FIRSTAS OF SHE PUT 21,MILES ON THE CAR AND OWNED IT AND DROVE IT FOR MONTHS THE CAR NOW HAS 138,MILES ON IT MONTHS LATERFOR ANY FURTHER DETAILS PLEASE CONTACT ME DIRECTLY AT ###-###-#### 9a/m to p/m Monday to FridayMY DEALER RESPONSIBILITY HAS EXPIRED
The business has responded Please see below:This reply is late as complaint was sent to wrong company at wrong addressWe deeply regret the inconvenience experienced by [redacted] ***Unfortunately this was an unforeseen and extremely rare issue that we had no control overThe original title issued for this auto by [redacted] was printed with an incorrect vehicle identification numberThe dealership that sold the car to us was unable to obtain a corrected titleTherefore, rather then [redacted] driving a car that could not be registered to him we offered to give a full refund of his purchase price as we were unable to locate a replacement vehicle for him in a short amount of timeAgain, we apologize for [redacted] ***s inconvenience but we did remedy the problem the only way we could
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Following [redacted] head of Customer Service, Steve's direction, my car was brought in after months after buying itI did not have use of my car for over a month as " [redacted] **" under my warranty and I continued to experience the same issues a few months after that, and then again a few months after that--all in following what I thought was a reputable establishmentCar history was never explained to me, including a previous accidentWhen trying to resolve the issue members of [redacted] said they would never even let their daughter drive the car I boughtI was then pressured into buying another car from themBottom line is [redacted] should take full responsibility for the cost of this car and all its issues as they knowingly sold a car with a negative history In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below: This reply is late as complaint was sent to wrong company at wrong addressWe deeply regret the inconvenience experienced by [redacted] ***Unfortunately this was an unforeseen and extremely rare issue that we had no control overThe original title issued for this auto by [redacted] was printed with an incorrect vehicle identification numberThe dealership that sold the car to us was unable to obtain a corrected titleTherefore, rather then [redacted] driving a car that could not be registered to him we offered to give a full refund of his purchase price as we were unable to locate a replacement vehicle for him in a short amount of timeAgain, we apologize for [redacted] ***s inconvenience but we did remedy the problem the only way we could
[redacted] BOUGHT THE VOLKSWAGEN ON WITH 117,MILES ON IT,DEALER RESPONSIBILITY IS DAYS OR 1,MILES WHICH EVER COMES FIRSTAS OF SHE PUT 21,MILES ON THE CAR AND OWNED IT AND DROVE IT FOR MONTHS THE CAR NOW HAS 138,MILES ON IT MONTHS LATERFOR ANY FURTHER DETAILS PLEASE CONTACT ME DIRECTLY AT ###-###-#### 9a/m to p/m Monday to FridayMY DEALER RESPONSIBILITY HAS EXPIRED
The business has responded Please see below:This reply is late as complaint was sent to wrong company at wrong addressWe deeply regret the inconvenience experienced by [redacted] ***Unfortunately this was an unforeseen and extremely rare issue that we had no control overThe original title issued for this auto by [redacted] was printed with an incorrect vehicle identification numberThe dealership that sold the car to us was unable to obtain a corrected titleTherefore, rather then [redacted] driving a car that could not be registered to him we offered to give a full refund of his purchase price as we were unable to locate a replacement vehicle for him in a short amount of timeAgain, we apologize for [redacted] ***s inconvenience but we did remedy the problem the only way we could