Frank's Appliance Parts

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: MrR [redacted] Never offered to remove the Sapphires that were part of my deceased mother's " Rushmore" pin.This absolutely False!Tell me why would any reasonable person reject the opportunity to have valuable Sapphires?MrR [redacted] made it appear that the Sapphires which he acknowledged were part of the "Rushmore" pin were accounted for when he made my the offer of $2600.What about the ring that he included in the purchase that also had gemstones?Let him return the Sapphires and the ring with gemstones to me if he wants to be fair and honest.As it was shown how he devalued my Diamond from what the market value is, he has shown unethical business practices Additional Information:Dear Revdex.com, Attached is the receipt I received from MrR***, owner of Global Gold & Silver for my jewelry which I sold on May *, at 4:PM for a total of $2,During our meeting on May *, I asked MrR [redacted] "how much were the sapphires worth?" that were part of the "Rushmore" gold pin that I sought to sellMrR [redacted] looked at the sapphires with his jeweler's eye loupe (magnifier eye piece) with great interest, but he not answer my queryHe only said " [redacted] [redacted] ***" MrR [redacted] did not remove the sapphires from the "Rushmore" gold pinHe did NOT mention the sapphires ever again Their was also a ring that contained many gemstones (which I believe are rubies and some diamonds) which he never appraised or looked atHe placed the "Rushmore" gold pin and the ring with rubies into the container with the rest of the gold items and weighed everythingHe quoted me a total cash offer of $for all of my jewelry He never itemized the sapphires or the value of the ring with rubiesHe never offered to remove the sapphires and return them to me MrR [redacted] has acknowledged that the "Rushmore" gold pin contained sapphiresThe attached receipt Does Not describe the Sapphires, nor does it show a ring with rubiesTherefore, the receipt demonstrates that MrR [redacted] paid Nothing for the sapphires and ruby ringMrR [redacted] just decided to keep those valuable items without compensating me for themMrR [redacted] stated that he offered to remove and give me back the sapphires from the "Rushmore" pinThat Never happened Why would any reasonable person choose not to keep valuable sapphires? I was in need of cash and I certainly did not want to give the sapphires to MrR [redacted] as a giftMrR [redacted] has now demonstrated through his statement that their were sapphires which he kept and did not compensate me for I became skeptical of the honesty, integrity and business ethics of MrR [redacted] only after my second appointment with him on Thursday May **, You see I had a carat diamond I wanted to sellI bought it for an engagement ring for my wifeIt was appraised by Marcus & Company jewelers at $I had expressed to MrR [redacted] that I was in need of cash and was motivated to sell my wife's diamond engagement ring MrR [redacted] first offered me $and then after some time he offered $ I left Global diamond and silver very disappointed and disturbed I walked to " [redacted] ###-###-#### David appraised the same ring and offered me $immediatelyI accepted the offerThis can be proven as I signed a receipt for the $1,I received for the diamond ring Do you know the saying, " [redacted] **"? After experiencing the extreme low value MrR [redacted] appraised my carat diamond ring, I started to think that MrR [redacted] must have thought he could trick me twiceI then began analyzing the meeting I had with him only week before on May * I then realized that I was not treated fairly in my business transaction with MrR*** Their was no transparency in his conduct, as he kept my sapphires and the ring with rubies without proper compensation to meI understood that his under valuation of my diamond was a confirmation of his unethical behavior and misrepresentation during our transaction week prior on May * Since Only week transpired from our first transaction meeting on May [redacted] and our second meeting on May **, why didn't he offer me and make restitution on sapphires and the ruby ring when we meet the following week on May *** That's what an honest person would do, if they made a mistake I believe he thought he got away with it and that I was a foolHe thought I was so desperate and such a fool that he could fool me twice Why doesn't MrR [redacted] send me the sapphires and the ruby ring he kept? They must be worth a lot of money as he has not offered to return them to me But he said that he offered to give them to me on May *Can you believe such nonsense? MrR***'s façade of offering the best value to his customers lured me into his businessMy experience demonstrates a total lack of transparency, honesty, or integrity It is apparent that Global gold and silver is not what they advertise to consumers and the publicI hope that other consumers are not fooled as I was by his advertising to have business dealings with MrR [redacted] and his firm, Global gold & silver Sincerely, [redacted] *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.FYI, MrR***, owner ofGlobal Gold & Silver has politely listened to the issues of my complaint. MrR*** and I have come to a meeting of the minds and a mutually acceptable financial solution to my complaint. MrR*** has demonstrated his fairness, flexibility, and integrity as a businessman in his personal attention to my issue. I appreciate MrR***'s personal attention and wish him and Global Gold & Silver continued success and would Recommend his services to my friends and family. Thank you MrR***.Sincerely,*** *** P.S. Please close the complaint (*** It is resolved. Sent from my iPhone
Sincerely,
*** ***

to whom it may concern, here at global gold and silver we are always transparent with our clients and appreciate and respect their valuables*** *** received a full assessment of his jewelry and a cash evaluation from us , he was not at any point forced or pressured to sell the
jewelry he brought in and we even offered to removed some of the colored stones out of the jewelry and give back to him at no discount from the original price offered he left our location satisfied and contacted us a few weeks later regarding a diamond he for sale unfortunately we were not able to give *** *** is asking price for this specific diamond , we reserve the right to make an unconditional offer on all merchandise that is presented to us and we have been very successful over the years and recevied great feedback form our clients , we will reach out to *** *** and go over all details of the previous transaction and do our very best to make satisfy his issues and give him all the necessary information to do sothis transaction was done with transparency and integrity and we pride ourselves with the highest satisfaction rate in the industry and we will continue to make an effort to make sure that anyone that might have a concern or issue will treated with respect and transparency. best regardsoshri r*** Tell us why here

To whom it may concern , we have tried to reach *** *** over the week since he made his complaints known to us He has not returned any of our phone calls or text messages or emails and continues not respond to our request to come to our office and let us come to fair financial resolution that will satisfy him , if he does not respond to our pleas to come in to settle the record slight and at least give us a chance to remedy to issue we feel that is not ethical on his part and his only goal is to tarnish and slander our business without a fair reasonWe stand behind our client services and we reserve the right to make an offers to our clients and based on their agreement they get paid and we recycle the merchandise after the day incubation period as it states with the department of consumer affairs in New York Furthermore the so called Gems that we're in the gold jewelry he sold us are of commercial quality and do not hd any additional value Since *** *** is not happy with the transaction we would like to offer mr duke an additional $which should cover any gemstone value he might feel he had there and that should be sufficient for this situation to be resolved and closed in a fair amicable way with *** *** We here at global strive for client satisfaction and would like to end this dispute fairly with *** *** If this is not satisfactory we use the full extent of the law to protect our reputation from slander and baseless tarnish of our unblemished A plus track record*** *** please get in touch with us to make arrangements to pick up your additional $customer bonus Please call us at ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
MrR*** Never offered to remove the Sapphires that were part of my deceased mother's " Rushmore" pin.This absolutely False!Tell me why would any reasonable person reject the opportunity to have valuable Sapphires?MrR*** made it appear that the Sapphires which he acknowledged were part of the "Rushmore" pin were accounted for when he made my the offer of $2600.What about the ring that he included in the purchase that also had gemstones?Let him return the Sapphires and the ring with gemstones to me if he wants to be fair and honest.As it was shown how he devalued my Diamond from what the market value is, he has shown unethical business practices.
Additional Information:Dear Revdex.com, Attached is the receipt I received from MrR***, owner of Global Gold & Silver for my jewelry which I sold on May *, at 4:PM for a total of $2,600. During our meeting on May *, I asked MrR*** "how much were the sapphires worth?" that were part of the "Rushmore" gold pin that I sought to sell. MrR*** looked at the sapphires with his jeweler's eye loupe (magnifier eye piece) with great interest, but he not answer my queryHe only said "* *** *** **
*** *** *** *** *** ***" MrR*** did not remove the sapphires from the "Rushmore" gold pinHe did NOT mention the sapphires ever again. Their was also a ring that contained many gemstones (which I believe are rubies and some diamonds) which he never appraised or looked at. He placed the "Rushmore" gold pin and the ring with rubies into the container with the rest of the gold items and weighed everything. He quoted me a total cash offer of $for all of my jewelry. He never itemized the sapphires or the value of the ring with rubies. He never offered to remove the sapphires and return them to me MrR*** has acknowledged that the "Rushmore" gold pin contained sapphires. The attached receipt Does Not describe the Sapphires, nor does it show a ring with rubies. Therefore, the receipt demonstrates that MrR*** paid Nothing for the sapphires and ruby ring. MrR*** just decided to keep those valuable items without compensating me for them. MrR*** stated that he offered to remove and give me back the sapphires from the "Rushmore" pin. That Never happened. Why would any reasonable person choose not to keep valuable sapphires? I was in need of cash and I certainly did not want to give the sapphires to MrR*** as a gift. MrR*** has now demonstrated through his statement that their were sapphires which he kept and did not compensate me for. I became skeptical of the honesty, integrity and business ethics of MrR*** only after my second appointment with him on Thursday May **, 2017. You see I had a carat diamond I wanted to sellI bought it for an engagement ring for my wifeIt was appraised by Marcus & Company jewelers at $5000. I had expressed to MrR*** that I was in need of cash and was motivated to sell my wife's diamond engagement ring. MrR*** first offered me $and then after some time he offered $600. I left Global diamond and silver very disappointed and disturbed. I walked to "*** *** ** *** *** *** ###-###-####. David appraised the same ring and offered me $immediatelyI accepted the offer. This can be proven as I signed a receipt for the $1,I received for the diamond ring. Do you know the saying, "*** ** *** *** ** *** *** ** *** *** ** **"? After experiencing the extreme low value MrR*** appraised my carat diamond ring, I started to think that MrR*** must have thought he could trick me twice. I then began analyzing the meeting I had with him only week before on May *. I then realized that I was not treated fairly in my business transaction with MrR***. Their was no transparency in his conduct, as he kept my sapphires and the ring with rubies without proper compensation to meI understood that his under valuation of my diamond was a confirmation of his unethical behavior and misrepresentation during our transaction week prior on May *. Since Only week transpired from our first transaction meeting on May * and our second meeting on May **, why didn't he offer me and make restitution on sapphires and the ruby ring when we meet the following week on May *** That's what an honest person would do, if they made a mistake. I believe he thought he got away with it and that I was a foolHe thought I was so desperate and such a fool that he could fool me twice. Why doesn't MrR*** send me the sapphires and the ruby ring he kept? They must be worth a lot of money as he has not offered to return them to me. But he said that he offered to give them to me on May *Can you believe such nonsense? MrR***'s false façade of offering the best value to his customers lured me into his businessMy experience demonstrates a total lack of transparency, honesty, or integrity. It is apparent that Global gold and silver is not what they advertise to consumers and the publicI hope that other consumers are not fooled as I was by his advertising to have business dealings with MrR*** and his firm, Global gold & silver. Sincerely, *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***