Frank's Pizza

Dear [redacted] Thank you for the informationWe are reviewing the customer’s concerns with the coupon for [redacted] and will be contacting [redacted] directlyWe will follwith you once we have addressed this matter.Regards, Paul C***US3C Services & SolutionsProject Manager

The customer's password problem was corrected on 5/2/by a telephone call to get an further explanation of the issue Our company was sending her passwords which were not working when she tried them There is a procedure that we used to resolve her password problem She is satisfied that her account has been unlocked

Thank you for the informationWe are reviewing the customer’s concerns with the coupon and will be contacting Ms [redacted] directlyWe will follwith you once we have addressed this matter

Recordrejected on 8/4/due to the following reasons:o Pet owner registered for doses of Bravecto online, butthe invoice indicated that only doses of Bravecto had actually beenpurchased.o Purchase date on the invoice was from February 12, 2015.Since the pet owner just registered at the end of July for February purchases,the record did not meet the business rules criteria that registrations must bereceived within days of the veterinarian visit.we will however be issuing a rebate but again by rules of the program it will be for $not $clearly stated in the program we are doing this as a good faith effort

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear Revdex.com, We have contacted *** *** and resolved her issue with her pet Roxy *** that is enrolled in the HomeAgain database Thank you HomeAgain

The Merck Patient Assistance Program is working with Ms***’s
healthcare provider to resolve the complaint, and a follletter has been
mailed to Ms***. We will send you another email communication once
the issue has been resolved.Thank you,Merck National Service Center

Complaint: ***
I am rejecting this response because:
Sorry I missed this this has not been resolved I still do not have my dog back as she is still in OhioI don't know why they said it has
Regards,
*** ***

Dear *** *** Thank you for the informationWe are reviewing the customer’s concerns with the coupon for *** and will be contacting *** *** *** directlyWe will follwith you once we have addressed this matter.Regards, Paul C***US3C Services & SolutionsProject
Manager

Recordrejected on 8/4/due to the following reasons:o Pet owner registered for doses of Bravecto online, butthe invoice indicated that only doses of Bravecto had actually beenpurchased.o Purchase date on the invoice was from February 12, 2015.Since the pet owner just
registered at the end of July for February purchases,the record did not meet the business rules criteria that registrations must bereceived within days of the veterinarian visit.we will however be issuing a rebate but again by rules of the program it will be for $not $clearly stated in the program we are doing this as a good faith effort

Thank you for the informationWe are reviewing the customer’s concerns with the PROVENTIL HFA inhaler and will be contacting Miss *** directlyWe will follwith you once we have addressed this matter.Thank youAdrienne *** *** *** *** *** ***
***
*** *** *** *** *** *** *** *** *** *** *** *** *** ***

Thank you for the informationWe are reviewing the customer’s concerns with the coupon and will be contacting Ms*** directlyWe will follwith you once we have addressed this matter

Complaint: ***
ailed am rejecting this response because: I mailed two attestation requests to Merck and they stated I did not send oneI have been waiting months for this medication and the doctor has filled everything out and I mailedit as soon as I received this

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me
Regards,
*** ***

I have contacted the customer and will be shipping out via overnight a new tag

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
So I just want to make sure if they don't contact me with the days I will still be able to to contact you backRegards,
*** ***

this has been resolved with consumer

The customer's password problem was corrected on 5/2/by a telephone call to get an further explanation of the issue Our company was sending her passwords which were not working when she tried them There is a procedure that we used to resolve her password problem She is
satisfied that her account has been unlocked