Frankie's Family Restaurant

To whom it may concern,The customer was correct into things in which she had stated.
1st that she had ordered a hot dog combo and that came to $7.00 
2nd she received three dollars back in change
We had never heard an additional hotdog ordered and...

when we had brought her order out to her table she had said that she had ordered an additional hotdog and we brought one out complementary. We gave her back the money for the $10 bill in which she paid with  and when she had stated that she had thought she paid with a 20 we've given her our phone number and asked her to call back later that night and we will let her know if the registers came out $10 over which at that point we would've been more than happy to compensate the additional $10. The registers balanced out perfectly and she had never called us back to check on the situation. 
Thank you respectfully
Frankies family restaurant

Review: I BROUGHT A HOT DOG COMBO 6.69, AND AND A PLAIN HOTDOG, 3.13. I GAVE THE MAN A $2000 BILL HE GAVE $3.00 BACKS. WHEN HE CAME TO MY TABLE HE ONLY HAD THE COMBO, I ASKED HE WHERE THE OTHER HOTDOG WAS SO HE WENT AND GOT IT.I ASKED WERE MY CHANGE WAS, HE SAID I ONLY GAVE HIM 10.00. NOW WHY WOULD I GIVE HIM 10.00 WHEN MY ORDER CAME TO MORE THEN THAT.HE SCREWED UP MY ORDER HE DIDN'T GIVE ME THE RIGHT CHANGE. I ASKED FOR THE MANAGEER HE SAID IT WAS HIM.WE ALL MAKE MISTAKES . SO WHY CAN.T HE JUST GIVE MY CHANGE BACK.PLUS HANDLE THIS BETTER. THANKS [redacted]Desired Settlement: GIVE MY CHANGE BACK.

Business

Response:

To whom it may concern,The customer was correct into things in which she had stated.