Franklin Chrysler, Inc.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # *** I'm certain that the dash cover was not brokenThe auto dealership mechanic very likely doesn't want to be responsible for the damageFor all anyone knows, the man that did the work, doesn't want to admit to his mistake and simple says: "it was like that already" Mr *** stated that they would not be repairing my dash. I say that they should fix it.
Regards,
*** ***

Customer had an airbag recall done on his 2003 Dodge pickup. Claims we broke the hard plastic on his dash. Technician said it was already broken when he stared the recall.I spoke with the customer and told him this. We will not be buying him a new dash cover. Case #[redacted] Thank...

you,  [redacted]General ManagerFranklin Chrysler484 Wilton RdFarmington, ME 04938