Franklin Park Urgent Care Center Reviews (6)
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Franklin Park Urgent Care Center Rating
Description: Urgent Care Centers, Health & Medical - General
Address: 5904 N Division St, Spokane, Washington, United States, 99208-1026
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www.fpucc.com
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The patient complained of symptoms that our provider on duty decided would be best handled by an emergency roomWe always strive to give our patients the best medical care and when symptoms presented require imaging or procedures outside of our ability, we send the patient to the emergency room
This was explained to Ms***We did what was best for the patient
Balance was written off last week
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12446623, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
The staff is great they took awesome care of me. I had a [redacted] male nurse who was fabulous he was exceptional. I have never received such great service. I will be bringing my children and grand children to this urgent care..
Let me just say, in the past, I have recommended Franklin Park to many of my friends and family, but after today, I am having second thoughts. As a health care worker, I expect high quality customer service and care when it comes to healthcare. Today (8/25/2013) at Franklin Park, I was VERY disappointed with the staff who evaluated my daughter's illness. The lady at the reception desk was very kind and helpful! The Medical assistant had NO personality! Never introduced herself. Her assessment skills left me wondering if she really knew what she was doing (i.e. could not take an accurate temperature!) When the "Doctor" entered the exam room, he NEVER introduced himself! I had to ask him his name! He gave me his name, but come to find out, he was not a doctor, he is a PA! I left there feeling very unsatisfied with the care my daughter received! In the past, we have received very good care there with people who were very personable, and displayed very good diagnostic skills, but today, I was very disappointed.
great service, great adittude , great price will have my business again I was there for cold symptoms felt bad they took great care of me offered me coffee and checked on me to make sure I was okay