Sign in

Franklin Templeton Group

Sharing is caring! Have something to share about Franklin Templeton Group? Use RevDex to write a review
Reviews Franklin Templeton Group

Franklin Templeton Group Reviews (3)

PI am rejecting this response because:The nature of the complaint was such that it is not a valid assumption that there could be a resolution to the complaintBecause of the decision of the company to be vague and misleading about their decision to
either cause or allow the investment with their company to be given to another company and most importantly lose accountability of the investment, I and others were unable to locate or find our investmentsIt is a problem of integrity and it is difficult to 'resolve' quickly, and in this case would take timeI have decided not to return my investment to their control

This matter was resolved directly with John Frost.

Review: I never thought I would be the victim of identity theft. But apparently I have, since on 27 March 2015 Franklin Templeton decided to let [redacted] financial services pull all the money out of my IRA accounts I had with Franklin-Templeton. Their justification was that since I took some financial advice from from a [redacted] financial advisor twenty three years ago that I gave [redacted] permission to remove all my money and decide that they would take care of it. There was no notice from Franklin Templeton. Justice would say that that would have to be done with my permission. I have not talked to anyone from [redacted] since that initial time. Again this was twenty-three years ago. I am certain that a custodian can only act in someone's best interest if they are in communication with that person. Since they were able to do this I assume that someone, not me, gave permission for this to happen. I thought I could invest with this company without have to check on them constantly. I was wrong. The integrity of Franklin Templeton has been damaged. They allowed someone to get permission and total access to my retirement account, and close the account, thinking that was me and never verified if I actually wanted this to happen. When I say verified I mean in a direct manner, not a letter sent out to the last known address. Fortunately it was still my current mailing address. No other attempt has been made to communicate. No email, no telephone call I recently found this letter that was sent out informing me of this change and of my implied approval of if I did not respond to it. However that is the least secure method of communication with somebody. I am not the public and a public notice is not sufficient. I cannot conceive of a legal/reasonable way that this was accomplished. This is a business that is attempting to act in a big business corporate manner without accountability to its customers or shareholders.Desired Settlement: I would like to resolve this by Franklin Templeton returning my money to my account. This will somewhat restore the companies integrity. However integrity once loss is difficult to regain, and will never be what it was before.

Business

Response:

This matter was resolved directly with John Frost.

Consumer

Response:

PI am rejecting this response because:The nature of the complaint was such that it is not a valid assumption that there could be a resolution to the complaint. Because of the decision of the company to be vague and misleading about their decision to either cause or allow the investment with their company to be given to another company and most importantly lose accountability of the investment, I and others were unable to locate or find our investments. It is a problem of integrity and it is difficult to 'resolve' quickly, and in this case would take time. I have decided not to return my investment to their control.

Check fields!

Write a review of Franklin Templeton Group

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Franklin Templeton Group Rating

Overall satisfaction rating

Description: Investment Securities

Address: 777 Mariners Island Blvd., San Mateo, California, United States, 94404

Phone:

Show more...

Add contact information for Franklin Templeton Group

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated