Frank's Air Conditioning and Heating

I would like this case closedIt is obvious that this business was going to rip me off when I first contacted them about the pressure switch via phone call to ***? and she told me it would cost around $dollars to replace the switchI will do like everyone else and use social media to voice my concerns for this business so that others don't get ripped off.Thanks for proving my point!

The price of the pressure switch $ plus tax, total $86.20.This part has a day lead timeNo charge for return visitThank YouFrank's Air Conditioning & Heating[redacted]

On April 19, 2017 Wednesday, Frank's sent [redacted] to the home of [redacted]. He found the roof mounted unit low on refrigerant due to a faulty high pressure switch. [redacted] let [redacted] know he could bypass the switch so the unit could operate properly, recharge unit with R22 refrigerant and...

wired the thermostat properly so heat pump could operate properly.  He did let her know that the high pressure switch was unnecessary for the unit to operate, [redacted] was unsure of the availability of the pressure switch due to the age of the roof mounted heat pump. Unit was operating normally when [redacted] left [redacted]'s residence.On May 15, 2017 [redacted] called in with no heat again problem. [redacted] went out again and found the defrost relay faulty. [redacted] replaced the defrost relay and operated unit on heat.  We understand [redacted] concerns this was two separate issues with her roof mount packed heat pump unit. We did offer to replace the pressure switch, but she did not call us back. We still would like to help [redacted] if she would like us to return, but we did what she asked for. At this time the May 15, 2017 service has not been paid for, and we assume her unit is working. Thank You, [redacted]

I would like this case closed. It is obvious that this business was going to rip me off when I first contacted them about the pressure switch via phone call to [redacted] and she told me it would cost around $511 dollars to replace the switch. I will do like everyone else and use social media to voice my concerns for this business so that others don't get ripped off.Thanks for proving my point!

The price of the pressure switch $ 80.00 plus tax, total $86.20.This part has a 10 day lead time. No charge for return visitThank YouFrank's Air Conditioning & Heating[redacted]