Frank's Auto Repair & Towing Reviews (1)
Frank's Auto Repair & Towing Rating
Description: Auto Repair & Service, Auto Repair & Service - Equipment & Supplies, Towing - Automotive, General Automotive Repair (NAICS: 811111)
Address: 20821 Highway One, Brodnax, Virginia, United States, 23920
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Review: He stated my timing chain needed to be fixed due to a ticking sound when my car was cranked. Charged me $800 gave him half just to find out by my car dealership not only did he put it on incorrectly but it needs to be replaced and will cost $3700. [redacted] won't return my calls messages or any receipts I have asked.Desired Settlement: I want him to fix my car CORRECTLY or pay for my dealership to replace his screw up. I also want my $400 I gave him for my timing chain on October 4,2013 back
Business
Response:
I spoke with [redacted] from the company and he stated that the consumer may bring the car back to the shop and he will fix the car at his cost.
Consumer
Response:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would partially resolve my complaint. For your reference, details of the offer I reviewed appear below.