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Franks Coil Cleaning

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Franks Coil Cleaning Reviews (3)

I am rejecting this response because: The information is not trueOrlando came to clean the coils on my furnace with a very bad attitude He kept running into problems that he created himself He has a poor reputation and always trust to convince the

Orlando A [redacted] came to clean the coils on my furnace on Saturday, February 10, 2018, and at the same time he made a few repairs of valves He kept adjusting the cost of the service as he continued working on it He spent over two hours at my house, because his repairing kept resulting in leaks that he had to repair He became more aggregated as time went on Finally when he finished the job, he gave me an invoice for $ I asked him to itemize the work he did Reluctantly he did so, very anxiios to leave But, he assured me any leaks or problems would result with him returning to fix themThat night, I noticed a leak, and called about it on Monday, after the weekend I sent a picture of the leak to his receptionist to show himAfter not hearing from them for several hours, I called the company again, and another receptionist told me he would not return to look at it, instead to call my oil company to repair it The leak was not there before he worked on my furnace

To whom it may concern, On February 10th, 2018, our technician visited MsPatricia Ann W [redacted] ** [redacted] *** [redacted] ***We were called to clean the coil of her oil fired boiler to rectify low hot water pressure to the homeHe performed a full cleaningWhile there, the technician noticed the valves were leaking and needed to be replacedThis did incur an additional chargeWe were there for well over hours to do what should have taken approxminWe took into consideration that MsW [redacted] is a long time loyal customer and we gave her a significant discount on the extra work that needed to be doneThe next day, MsW [redacted] called our office to notify us that something was leakingShe forward pictures to us, I can forward but there is no place to add them on this webpageWith that, Orlando called her and explained that the part needed to be replacedThat we did not have to work on that valve at allAs you can see from the picture, that valve had leaked beforeThis is normally something her oil company would take care of but we offered to replace it at no cost for labor or visit, only for the partMsW [redacted] refused this service

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