Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Throughout the reply, the owner has lied, pure and simple. I had just recently gotten a new phone and had been practicing keeping a video log of where I had been due to the person [redacted] mentioned making complaints of me following her and being in places I couldn't have been due to work and other appointments. Bob [redacted] was there, [redacted] was not. I said Hello, in a pleasant manner, nothing more, never once did I raise my voice. [redacted] waited on me, not the owner. It had surely not been a year since I had been there, and my family did go there at least twice a month when it was known as [redacted]'s and under different ownership, and was a truly great place to go. You can clearly hear the mixer being used in the video I have. You can clearly hear where I sent the gravy back as cold. It was microwaved and sent out with a caution as too hot. You can hear parts of a conversation regarding myself as well when the phone rings. No one in the diner, nor the owner was ever threatened in any way. I went to the register to pay, without a ticket as I wasn't given one, gave Angela $2.00 tip, and [redacted] followed me out. I realized my phone was still on when I went took my phone off of my shoulder in my car. The ENTIRE encounter was recorded, though the video was not captured as my phone was on my shoulder. As I said, I had not yet mastered my new phone. All comments in this response by the owner of Franks about the [redacted]s and [redacted] will now be included in the court process, along with other detrimental actions by [redacted]. This complaint cannot be settled, as we did receive a notice from the owner's attorney, who just so happened to be there when the health inspector showed up. How convenient. I never received a call from the health inspector as stated in this response. My wife, and anyone acting for us, was included in that letter banning me from Frank's as well, and she didn't step foot in the place. Our attorney has been made aware of this, the recording, and this response. There is no reason for this treatment, I was discriminated against for reasons known only to the owner. Her continuing accusations against me for doing what I have a right to do, when I have proof, should reflect on her.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Throughout the reply, the owner has lied, pure and simple. I had just recently gotten a new phone and had been practicing keeping a video log of where I had been due to the person [redacted] mentioned making complaints of me following her and being in places I couldn't have been due to work and other appointments. Bob [redacted] was there, [redacted] was not. I said Hello, in a pleasant manner, nothing more, never once did I raise my voice. [redacted] waited on me, not the owner. It had surely not been a year since I had been there, and my family did go there at least twice a month when it was known as [redacted]'s and under different ownership, and was a truly great place to go. You can clearly hear the mixer being used in the video I have. You can clearly hear where I sent the gravy back as cold. It was microwaved and sent out with a caution as too hot. You can hear parts of a conversation regarding myself as well when the phone rings. No one in the diner, nor the owner was ever threatened in any way. I went to the register to pay, without a ticket as I wasn't given one, gave Angela $2.00 tip, and [redacted] followed me out. I realized my phone was still on when I went took my phone off of my shoulder in my car. The ENTIRE encounter was recorded, though the video was not captured as my phone was on my shoulder. As I said, I had not yet mastered my new phone. All comments in this response by the owner of Franks about the [redacted]s and [redacted] will now be included in the court process, along with other detrimental actions by [redacted]. This complaint cannot be settled, as we did receive a notice from the owner's attorney, who just so happened to be there when the health inspector showed up. How convenient. I never received a call from the health inspector as stated in this response. My wife, and anyone acting for us, was included in that letter banning me from Frank's as well, and she didn't step foot in the place. Our attorney has been made aware of this, the recording, and this response. There is no reason for this treatment, I was discriminated against for reasons known only to the owner. Her continuing accusations against me for doing what I have a right to do, when I have proof, should reflect on her.
Regards,
[redacted]